Arnaud Grandvuinet
Microsoft
學習、聯繫、建置
Microsoft Reactor
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學習、聯繫、建置
Microsoft Reactor
加入 Microsoft Reactor 並與開發人員即時互動
準備好開始使用 AI 和最新技術嗎？ Microsoft Reactor 提供活動、訓練和社群資源，協助開發人員、企業家和初創公司建置 AI 技術等等。 加入我們！
Přejít zpět
Using AI to optimize an IT service desk for managed service providers (MSPs)
11 července, 2023 | 4:00 odp. - 5:00 odp. (UTC) Koordinovaný univerzální čas
- Formát:
Živý stream
Téma: Kódování, jazyky a architektury
Jazyk: Angličtina
The session is about how we can use AI to help IT service desks significantly reduce the time it takes to resolve incoming queries, search through internal documentation, analyse customer sentiment and more.
Currently, this can be a laborious process as IT support analyst may have to analyze similar tickets and runbook files to understand how to resolve a query. A new product, backed by Microsoft's Founders Hub, called Neo, is a groundbreaking AI tool for managed service providers (MSPs).
It's aimed at managed service providers, entrepreneurs as well as service desk professionals.
You should attend if you are interested in a product like Neo to supercharge your MSPs service desk
Přednášející
-
Nikhil Sehgal
Vastmindz
