directvnow.com Unsupported Browser Message

Won’t fix Issue #10014423

Details

Created
Nov 30, 2016
Privacy
This issue is public.
Reports
Reported by 36 people

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Steps to reproduce

Repro steps:

  1. Navigate to https://directvnow.com/ using Edge

  2. Click on “Sign in” or “Start your FREE trial now”

  3. Observe unsupported browser message

https://directvnow.com/accounts/BrowserNotSupported.html

 

Note: Site appears to use Silverlight but works on Chrome 50+ 

Attachments

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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Kelly Y.”

      Changed Status to “Site Outreach”

      Changed Steps to Reproduce

      Changed Steps to Reproduce

    • Site appears to be doing UA string sniffing and showing unsupported browser message to Edge users.  Attempting outreach to site owners to see how Edge can be unblocked.

    • Microsoft Edge Team

      Changed Status from “Site Outreach” to “Won’t fix”

    • Resolving bug as Won’t Fix.  We’ve outreached to Directv many times about this issue, this is a 3rd party issue and it is something that Directv needs to fix.

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