directvnow.com Unsupported Browser Message

Won’t fix Issue #10014423

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Details

Created
Nov 30, 2016
Privacy
This issue is public.
Reports
Reported by 45 people

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Steps to reproduce

Repro steps:

  1. Navigate to https://directvnow.com/ using Edge

  2. Click on “Sign in” or “Start your FREE trial now”

  3. Observe unsupported browser message

https://directvnow.com/accounts/BrowserNotSupported.html

 

Note: Site appears to use Silverlight but works on Chrome 50+ 

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    Comments and activity

    • Microsoft Edge Team

      Kelly Y. Nov 30, 2016 2016-11-30T21:52:18.08Z

      Changed Assigned To to “Kelly Y.”

      Kelly Y. Nov 30, 2016 2016-11-30T21:52:18.08Z

      Changed Status to “Site Outreach”

      MicrosoftUserFeedbackService Jan 5, 2017 2017-01-05T13:57:18.807Z

      Changed Steps to Reproduce

      Kelly Y. Jan 18, 2017 2017-01-18T23:54:11.84Z

      Changed Steps to Reproduce

    • Kelly Y. Jan 18, 2017 2017-01-18T23:57:18.19Z Microsoft Edge Team

      Site appears to be doing UA string sniffing and showing unsupported browser message to Edge users.  Attempting outreach to site owners to see how Edge can be unblocked.

    • Microsoft Edge Team

      Kelly Y. Mar 6, 2017 2017-03-06T23:43:47.223Z

      Changed Status from “Site Outreach” to “Won’t fix”

    • Kelly Y. Mar 6, 2017 2017-03-06T23:43:47.223Z Microsoft Edge Team

      Resolving bug as Won’t Fix.  We’ve outreached to Directv many times about this issue, this is a 3rd party issue and it is something that Directv needs to fix.

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