File could not be played

Not reproducible Issue #10158569

Details

Author
Dolshta J.
Created
Dec 12, 2016
Privacy
This issue is public.
Found in
  • Microsoft Edge
  • Internet Explorer
  • Chrome
  • Safari
  • Firefox
  • Opera
Reports
Reported by 1 person

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Steps to reproduce

File could not be played

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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Brad E.”

      Changed Status to “Not reproducible”

    • Hello,

       

      Thank
      you for your feedback on Edge. This item is not actionable in its current
      state.  If you could provide us with some more information we would be
      happy to look into this. Please provide:

       

      1.)
      Repro steps, including the affected website(s).

      2.)
      Fiddler / Network trace.

      3.)
      Screenshots of the problem

      4.)
      Output from a DXDiag report (for hardware details).

       

      Any
      of these items would make the item more useful for us to triage and direct to
      the appropriate teams for investigation.

       

      All
      the best,

      The
      MS Edge Team

    • Hi there. I, too, am having problems watching Twitter videos on Microsoft Edge. I am running windows 10 and just confirmed I have no pending updates. Within the last week, videos stopped playing when embedded in a twitter feed. The URL below is an example of one that won’t play. The screen is black and simply reads, "THE MEDIA COULD NOT BE PLAYED". This only is problem with Twitter videos. Others, including you tube all work find. However, when I use Google Chrome as my browser, the Twitter video plays fine.

      There are a number of threads on line about this or similar problems, but I haven’t been able to find a solution. I welcome your advice.

      Glenn

      https://www.huffingtonpost.com/entry/chuck-schumer-gop-messing-up-america_us_5a3a0745e4b0b0e5a79e3066?ncid=inblnkushpmg00000009

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