Steps to reproduce
Trying to print webpages or PDF from MS Edge invokes error msg “We couldn’t reach this printer. Make sure the printer is on …” I can print the same pages using Google browser or IE. Setup is: Microsoft Edge 38.14393.0.0 Microsoft EdgeHTML 14.14393
MS Windows 10 version 1607 (OS Build 14393.56)
Running in physical machine mode
Anti-virus = Frontier Communications
Comments and activity
- Microsoft Edge Team
Changed Assigned To to “Brad E.”
Changed Status to “Not reproducible”
you for your feedback on Edge. This item is not actionable in its current
state. If you could provide us with some more information we would be
happy to look into this. Please provide:
Repro steps, including the affected website(s).
Fiddler / Network trace.
Screenshots of the problem
Output from a DXDiag report (for hardware details).
of these items would make the item more useful for us to triage and direct to
the appropriate teams for investigation.
MS Edge Team