After most recent slow ring update Microsoft EDGE will not go to the Google website

Fixed Issue #10376291

Details

Author
Alfred S.
Created
Jan 3, 2017
Privacy
This issue is public.
Found in
  • Microsoft Edge
Reports
Reported by 5 people

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Steps to reproduce

After most recent slow ring update Microsoft EDGE will not go to the Google website, I know that it is not the Google Web site itself as I can get there from FireFox, I know it is the most current update because on a windows 10 machine that does not have the most current Slow Ring update and I use EDGE to try to go to the Google Web Site I can get there, I have also tried reboots of the various machines to see if there would be a change and the reboots had no affect in changing the out come. I do not know if this happens with any other Google Sites but it might want to be checked.

Thank you

VR

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    Comments and activity

    • Can’t get to google or youtube with either Edge or IE. Using Windows 10 1607 14986.1001. Works with Waterfox. My ISP is FIOS.

    • Microsoft Edge Team

      Changed Assigned To to “Brad E.”

    • I too am having this same problem. Using Edge in build 14986.rs_prerelease.161202-1928. I receive the following error:

      Hmm, we can’t reach this page.
      Try this
      make sure you’ve for the right web address:
      https://www.google.com
      Refresh the page
      Search for what you want

      Now, going to google shouldn’t be that hard but I can understand that it may be DNS related (doubtful but maybe) so I then try to go to Youtube.com and receive the same exact error page. Any other website that I try to go to displays fine. I receive the same issue on every machine that I have that is running this same build version (4 machines) using my home ISP and at my company office. If I use IE 11 or Chrome, I can get to both websites fine (eliminating DNS as a possibility).

      Regards,

      Mike C.

    • All Google docs and other services are no longer reachable via Edge.
      please correct this EdgeError…
      reg. Toine

    • I too am having this same problem. Using Edge in build 14986.rs_prerelease.161202-1928. I also receive the following error:
      Hmm, we can’t reach this page.
      Try this
      make sure you’ve for the right web address:
      https://www.google.com
      Refresh the page
      Search for what you want

    • Same as above using build 14986, slow ring. Edge, Windows Store apps cannot reach any Google sites or services. Not a DNS issue: able to ping Google domains from command prompt, powershell. Multiple ISPs, Wifi hotspots, same result.

    • I have the problem that when I use edge I can not read my g mail it reports “Hmm, we can’t reach this page” I know that my g mail works because I can reach it from my desktop and from google chrome… RC

    • Microsoft Edge Team

      Changed Status to “Fixed”

    • Hello,

      We are pleased to report that this issue is fixed in Edge 15002 and up. Thank you for providing information about the issue.

      Best Wishes,
      The MS Edge Team

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