Missing Favorites in Microsoft Edge

Not reproducible Issue #10437890

Details

Author
Aubrey R.
Created
Jan 6, 2017
Privacy
This issue is public.
Found in
  • Microsoft Edge
Found in build #
14.14393
Reports
Reported by 1 person

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Steps to reproduce

Today I restarted my Windows 10 machine, and when I logged back in, I noticed I had several favorites missing in the Microsoft Edge Browser. This is the third time this has happened now.

How do I go about recovering these favorites?

Attachments

Comments and activity

  • The other thing I noticed when this occurred, is that edge browser turned off the “show the favorites bar” and it reset my default search engine from google to bing.

  • Microsoft Edge Team

    Changed Assigned To to “Brad E.”

    Changed Assigned To to “Balaji B.”

  • Microsoft edge seems to do its own dumping of my favorites. I signed in this morning and it says Welcome to Microsoft Edge!.. Like WTF … I have lost everything again. WHY… I have not changed anything and this happens… WHAT CAN YOU DO? I SEE NOTHING IN HERE ASSISTING EVERYONE WITH THIS ISSUE.

  • Microsoft Edge Team

    Changed Assigned To to “Dave B.”

    Changed Assigned To from “Dave B.” to “Vasu P.”

    Changed Assigned To from “Vasu P.” to “Bill Y.”

    Changed Status to “Confirmed”

    Changed Assigned To from “Bill Y.” to “Vasu P.”

    Changed Status from “Confirmed” to “Not reproducible”

  • Hello,

    Thank you for providing this information about the issue. After thorough testing, we are unable to reproduce this problem in Edge with the information at hand. Please update this case when you can provide more details, such as an MFTraceLog (follow the instructions in the attached file MF_Logging_Instructions.txt).

    Best Wishes,
    The MS Edge Team

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