watchmegrow - classroom video not working

Fixed Issue #10641821

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Details

Created
Jan 24, 2017
Privacy
This issue is public.
Reports
Reported by 0 people

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Steps to reproduce

  1. Navigate to https://watchmegrow.com/demo

 

Issue
Video doesn’t load

 

Edge

Video plays with Click-to-Run disabled.

Show “Error Loading player: No playable sources found” if Click-to-Run enabled.

Chrome
Canary

Video plays with Prefer HTML over Flash
 flag set to disabled (needed to right-click to run Flash plugins).

Show “Error Loading player: No playable sources found” if Prefer HTML over Flash
 flag set to enabled.

.

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    Comments and activity

    • Microsoft Edge Team

      Ujesh N. Jan 24, 2017 2017-01-24T18:38:47.933Z

      Changed Assigned To to “Ujesh N.”

      OSG V. Jan 24, 2017 2017-01-24T18:47:59.513Z

      Changed Assigned To to “Venkat K.”

      Ujesh N. Jan 24, 2017 2017-01-24T18:49:06.79Z

      Changed Steps to Reproduce

      Venkat K. Jan 24, 2017 2017-01-24T20:58:16.783Z

      Changed Assigned To from “Venkat K.” to “Nishant N.”

      OSG V. Jan 24, 2017 2017-01-24T22:33:45.683Z

      Changed Assigned To to “Sermet I.”

      Sermet I. Jan 25, 2017 2017-01-25T01:09:27.077Z

      Changed Assigned To from “Sermet I.” to “Alexander W.”

      Sermet I. Jan 25, 2017 2017-01-25T01:09:27.077Z

      Changed Status to “Confirmed”

      Alexander W. Jan 25, 2017 2017-01-25T02:31:53.19Z

      Changed Assigned To from “Alexander W.” to “Matthew C.”

      Matthew C. Jan 25, 2017 2017-01-25T02:35:41.193Z

      Changed Steps to Reproduce

      Matthew C. Jan 25, 2017 2017-01-25T18:37:52.36Z

      Changed Steps to Reproduce

      Matthew C. Jan 25, 2017 2017-01-25T18:38:25.677Z

      Changed Steps to Reproduce

      Matthew C. Jan 26, 2017 2017-01-26T01:50:51.933Z

      Changed Assigned To from “Matthew C.” to “Colleen W.”

      Kelly Y. Jan 26, 2017 2017-01-26T21:29:05.6Z

      Changed Assigned To from “Colleen W.” to “Kelly Y.”

      Kelly Y. Jan 26, 2017 2017-01-26T21:29:05.6Z

      Changed Status from “Confirmed” to “Site Outreach”

      Kelly Y. Feb 16, 2017 2017-02-16T00:04:45.17Z

      Changed Steps to Reproduce

    • Kelly Y. Feb 16, 2017 2017-02-16T00:22:33.64Z Microsoft Edge Team

      The Edge team has investigated and it appears the issue is related to utilization of an older version of JWPlayer.  This issue also reproduces in Firefox version 51.0.1 and Chrome Canary if “Prefer HTML over Flash” is enabled.  Recommendation is for the site to update the JWPlayer. 

       

      Outreach has been sent to the site.  They are working on switching to HTML5.

    • Microsoft Edge Team

      Kelly Y. Mar 29, 2017 2017-03-29T23:28:02.517Z

      Changed Assigned To from “Kelly Y.” to “Ujesh N.”

      Kelly Y. Mar 29, 2017 2017-03-29T23:28:02.517Z

      Changed Status from “Site Outreach” to “Fixed”

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