Can't upload jpg images with Edge or IE

Confirmed Issue #11011134 • Assigned to Steven K.


Rakesh M.
Feb 20, 2017
This issue is public.
Found in
  • Microsoft Edge
  • Internet Explorer
Found in build #
Reported by 1 person

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Steps to reproduce

I can’t upload jpgs to ANY site using edge or IE. Invariably, literally EVERY site that I try to upload a JPG to, gives me an error indicating that it doesn’t recognize the file format. EVERY OTHER BROWSER HANDLES THIS BASIC FUNCTIONALITY CORRECTLY.

This is clearly a bug, and MS is the only company whose browsers can’t so something so common and basic as UPLOAD A JPG FILE.


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    Comments and activity

    • Microsoft Edge Team

      Changed Status to “Not reproducible”

    • Could you provide us with a sample URL where this is happening at please?

      I am able to upload images to most forms without issues. 

      Please provide clear repro steps and reactivate so that we can investigate.

      All the best,
      The MS Edge Team

    • Microsoft Edge Team

      Changed Assigned To to “Brad E.”

    • I have yet to find a site where it DOES work.

      Repro steps:
      Find a page, say
      Try to upload an image. Browse to the image.
      I’m invariably forced to use a different browser to do this on lots of site… Pixoto, Visura, Niume… and every non-MSFT browser always does this correctly, including Brave.

    • Image upload doesn’t work on either.

    • Changed Status from “Not reproducible”

    • It’s still broken.

    • Microsoft Edge Team

      Changed Assigned To to “Steven K.”

      Changed Status to “Confirmed”

    • Hi Rakesh,

      Sorry you are having this issue.  Would you mind repeating an upload with the Edge Browser debugger running with the ‘Console’ tab selected?

      1. Go to the upload site.  Hit F12 and then select the ‘Console’ tab.

      2. Ctrl-F5 to reload the page without using any cached files.

      Please take a screenshot of the console window of the debugger after the test is completed and upload it here.

      Thank you for the help with this,

      The MS Edge Team

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