Flash player

Not reproducible Issue #11076933


Arxterite J.
Feb 25, 2017
This issue is public.
Found in
  • Microsoft Edge
Reported by 4 people

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Steps to reproduce

The Adobe Flash Player does not work even if I have turned it on. Is there a solution to this already or has it been this way?


Comments and activity

  • Microsoft Edge Team

    Changed Status to “Not reproducible”

  • Hello,

    Are you running an insider edition of Edge? Please provide us with the version you are running.

    Please feel welcome to reactivate this case when you have the information we need.

    Best Regards,
    The MS Edge Team

  • Changed Status from “Not reproducible”

  • Here’s the version
    Microsoft Edge 38.14393.0.0

  • Microsoft Edge Team

    Changed Assigned To to “Steven K.”

  • Thank you for updating the Edge version number.

    Would you mind also providing DirectX diagnostic?  You can use DxDiag.exe for that.

    To run a DxDiag.exe report
    follow the steps below:

    Search for dxdiag, then select it from the

    In the tool, select “Save All Information”
    for an easily shared format.

    Then upload and attach the
    saved output file to this post.

    Thank you,

    The MS Edge Team

  • Microsoft Edge Team

    Changed Status to “Confirmed”

  • There’s the Dx Diagnostic you asked for.

  • Thank you for providing the DxDiag output.

    I see problems reported for Windows updates.  Have those been resolved?  Make sure your system is up to date.

    Also, make sure you have the latest drivers for your graphics card.

    Please refer to the below article “Microsoft Edge
     and privacy: FAQ” and refer to the section “Can I clear browsing history information” follow the steps and check if it helps.

    The MS Edge Team

  • Microsoft Edge Team

    Changed Status from “Confirmed” to “Not reproducible”

  • We were not able to repro this issue in the latest Edge releases.  If you are able reproduce this issue in a current version please let us know as soon as possible so that we can re-open this issue.

    Your feedback is extremely helpful as it helps us to improve the quality of Microsoft Edge. We continue to welcome more feedback and look forward to hearing from you again soon.

    Best regards,

    The MS Edge Team

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