shop.brighthouse.com : Browser not supported

Site Outreach Issue #11133948 • Assigned to Kelly Y.

Details

Created
Mar 2, 2017
Privacy
This issue is public.
Found in build #
15.15047
Reports
Reported by 0 people

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Steps to reproduce

Repro Steps:

===========

  1. Navigate to URL: https://shop.brighthouse.com/web/guest/home
  2. Observe that “browser not supported” message is displayed.

Actual:

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Browser is not supported .
 
Expected Result:

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 Browser should support.

Attachments

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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Balaji B.”

      Changed Assigned To to “ecoengie”

      Changed Assigned To from “ecoengie” to “Kelly Y.”

      Changed Status to “Site Outreach”

    • Site is doing User Agent String detection and unsupported browser message is sent to Edge users.

      The Edge Team is currently outreaching to the site to understand why Edge is blocked. 

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