This video is either unavailable or not supported in this browser Error Code: MEDIA_ERR_SRC_NOT_SUPPORTED Technical details : The media could not be loaded, either because the server or network failed or because the format is not supported.

Confirmed Issue #11276636 • Assigned to Steven K.

Details

Author
Dolshta J.
Created
Mar 14, 2017
Privacy
This issue is public.
Found in
  • Microsoft Edge
  • Internet Explorer
  • Chrome
  • Safari
  • Firefox
  • Opera
Reports
Reported by 1 person

Sign in to watch or report this issue.

Steps to reproduce

This video is either unavailable or not supported in this browser
Error Code: MEDIA_ERR_SRC_NOT_SUPPORTED
Technical details :
The media could not be loaded, either because the server or network failed or because the format is not supported.

Attachments

0 attachments

    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Steven K.”

      Changed Status to “Confirmed”

    • It would help my investigation if you could send me a Fiddler network trace if possible.

      NOTE: Please do not visit any sites that contain personal or sensitive data such as passwords or financial data while collecting the trace. 

      Fiddler trace procedure

      1. Download and install Fiddler on your machine. http://www.telerik.com/fiddler
      2. Run the Fiddler application and make sure “Capture Traffic” is selected under File menu.
      3. Reproduce the issue. (Launch Edge and go to the page that fails) .
      4. Go to the fiddler and now you should see captured network traffic. Select all by using Ctrl+A or go to fiddler edit menu and choose select all.
      5. Delete any entries that may be private or you do not want to share.
      6. Finally go to, File/Save/Selected sessions/in Archive Zip and then save the file.
      7. Compress the file and add it here as another attachment.

      Thank you for the help,

      The MS Edge Team

    You need to sign in to your Microsoft account to add a comment.

    Sign in