Edge browser freezes when u have too many favorites in a bookmark folder in creators update

Not reproducible Issue #11542630


Anthony S.
Apr 6, 2017
This issue is public.
Found in
  • Microsoft Edge
Reported by 5 people

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Steps to reproduce

Edge freezes when i have over a 200 bookmarks in a favorite folder


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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “James M.”

    • Hello,

      Thank you for providing this information about the issue. We need a few more details to reproduce this problem in Edge. Please update this case when you can run dxdiag (Windows key + r and type dxdiag, enter, then click Save all Information) and attach the txt file.

      Best Wishes,
      The MS Edge Team

    • Microsoft Edge Team

      Changed Status to “Not reproducible”

    • This issue is happening with me as well. Whenever I try to open a favorites folder that is a large number of bookmarks in it, Edge freezes completely. Repeatedly clicking on different favorite folders and page tabs after the freeze occurs, causes Edge to close/crash.

    • Me too. When i try to open the folder (inner more than 200 bookmark) completely freeze.

    • I am also seeing this problem. Happened after the Creator’s Update last week. Clicking on my folder in the favorites bar that holds the several hundred links gathered over the last few years, Edge freezes for about twenty seconds, flashes the favorites, but does not open the drop down for them. Afterwards, that particular instance of Edge will function normally. But if I open another instance, the freeze happens in that instance the first time I try the same folder of favorites. Clearly some kind of initialization process for the favorites being displayed is monopolizing the processing.

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