Edge onscreen keyboard does not popup on text box fields

Confirmed Issue #11662549

Details

Author
T.I A.
Created
Apr 14, 2017
Privacy
This issue is public.
Found in
  • Microsoft Edge
Found in build #
15.15063
Reports
Reported by 3 people

Sign in to watch or report this issue.

Steps to reproduce

On Windows 10 Mobile build 15063.2 Microsoft Edge does not show the onscreen keyboard when you tap input text fields. The selected textbox appears highlighted but the flashing cursor does not show and no onscreen keyboard pops up.

Tapping repeatedly has no affect. The only alternative is to force close all tabs, close Edge and reload the page.

This randomly affects pages like the eBay login page, eBay product search page with product filters on or off, PayPal login page and the virgin media mobile login page. It happens on most websites. These are good repeatable examples. It happens when you have been using the website and browsing between pages. Suddenly the text boxes become unresponsive. Very frustrating when you are in the middle of a transaction.

https://aka.ms/un4hhy
and
https://aka.ms/g594c7

Attachments

Comments and activity

  • Changed Steps to Reproduce

  • Microsoft Edge Team

    Changed Assigned To to “Steven K.”

    Changed Status to “Confirmed”

  • Hello,

    Thank you for providing this information about the issue. We have confirmed the problem, and we are working on a solution for a future build of Edge. We are presently tracking this issue as a duplicate of an existing internal bug report. We look forward to additional feedback you may have on how we can improve Microsoft Edge.

    Best Wishes,
    The MS Edge Team

You need to sign in to your Microsoft account to add a comment.

Sign in