Issues Printing PDFs consistently to Ricoh Printers on Edge

Confirmed Issue #11727862 • Assigned to Xing G.


George C.
Apr 20, 2017
This issue is public.
Found in
  • Microsoft Edge
  • Internet Explorer
Found in build #
Reported by 1 person

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Steps to reproduce

I print to ricoh printers but I cannot print consistently from Edge. Sometimes the pdf prints and some times they don’t. I’ll update this ticket when I get a reply.

Also, Privacy is set to “Only visible to myself, Microsoft employees” not "Public (default)" now.


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Comments and activity

  • Microsoft Edge Team

    Changed Assigned To to “Steven K.”

  • Hi George,

    Can you give my details about this issue?  Also, have you tried to repro this issue on the lastest 14393 release?



  • I had problems with the Universal and PCL 6 drivers. They print pages inconsistently on Edge and default to color. I need Edge to default to monochrome and print pages consistently every time. The world around was to install the adobe pdf program and default print directly from the MUI program.

  • Microsoft Edge Team

    Changed Assigned To to “Lee H.”

    Changed Assigned To to “Amit K.”

    Changed Assigned To from “Amit K.” to “Xing G.”

    Changed Status to “Confirmed”

  • Hi George,

    What is the specific printer model you are hitting the issue with?



  • I see your message. I’ll get the printer model and post it tonight when I get back to the office. Look for it in the morning. Thanks for the reply.

  • Ricoh Mopier C4503 PCL 6

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