Edge crashes randomly

Not reproducible Issue #11730518

Details

Author
Peter P.
Created
Apr 20, 2017
Privacy
This issue is public.
Found in
  • Microsoft Edge
Found in build #
15.15063
Reports
Reported by 2 people

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Steps to reproduce

The Edge browser crashes randomly roughly once every 1-2 hours, especially when using YouTube. The issue appeared after the latest big windows update but already existed ~half a year ago. Back then it was fixed after a few weeks.

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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “James M.”

      Changed Assigned To to “Balaji B.”

      Changed Assigned To to “Lee H.”

      Changed Assigned To from “Lee H.” to “John-David D.”

      Changed Status to “Confirmed”

    • This is also happening in Edge build 16188, preview build

    • Hi Peter,

      Can you try a newer build (insider) and see if you’re still able to reproduce the issue. I ran YouTube for 10+ hours without hangs or crashes.

    • Microsoft Edge Team

      Changed Assigned To from “John-David D.” to “Lee H.”

      Changed Assigned To from “Lee H.” to “John-David D.”

      Changed Status from “Confirmed” to “Not reproducible”

    • Hello,

      Thank you for reporting this bug.  We are actively looking to improve Edge’s quality and take crashing bugs seriously.  Your bug has been noted and is being fixed in priority order as reported by the Watson crash service.

      Best Wishes,
      The MS Edge Team

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