HSBC online banking no longer works on since creators update

Fixed Issue #12047089

Details

Author
JACK Z.
Created
May 17, 2017
Privacy
This issue is public.
Found in
  • Microsoft Edge
Found in build #
15.15063
Reports
Reported by 3 people

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Steps to reproduce

Since the creators update, HSBC online banking no longer works. You can login and then it just says page loading but doesn’t work.

There is a thread here: https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/microsoft-edge-problem-since-creators-update/39043642-939f-48fe-8239-5269ba30da10

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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Steven K.”

      Changed Assigned To to “Scott L.”

      Changed Status to “Fixed”

    • Hello,

      Thank you for providing this information about the issue. We have confirmed the problem, and we are working on a solution for a future build of Edge. We are presently tracking this issue as a duplicate of an existing internal bug report. We look forward to additional feedback you may have on how we can improve Microsoft Edge.

      Best Wishes,
      The MS Edge Team

    • Workaround is to use Internet Explorer (if you can find it).

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