html5 prime videos could not be played

Not reproducible Issue #12159832

Details

Author
CLIMA S.
Created
May 28, 2017
Privacy
This issue is public.
Found in
  • Microsoft Edge
Found in build #
15.15063
Reports
Reported by 1 person

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Steps to reproduce

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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “James M.”

      Changed Assigned To to “James M.”

    • Hello,

      Thank you for providing this information about the issue. After thorough testing, we are unable to reproduce this problem in Edge with the information at hand. The link provided does not show a video; however, when we "Go to amazon.com to watch", we can watch any video previews available.

      Please update this case with more details such as the device you are using and run dxdiag (Windows key + r and type dxdiag, enter, then click Save all Information) and attach the txt file.

      Best Wishes,
      The MS Edge Team

    • Microsoft Edge Team

      Changed Status to “Needs root cause”

      Changed Status from “Needs root cause” to “Not reproducible”

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