Lost favorites
Confirmed Issue #12206393 • Assigned to Vasu P.
Details
- Author
- Margot H.
- Created
- Jun 1, 2017
- Privacy
- This issue is public.
- Found in
- Found in build #
- 14.14393
- Reports
- Reported by 2 people
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Steps to reproduce
I have lost my favorites in Edge. I tried to restore from IE, but an older version.
Under update history, KB3150513 was installed on 5/28/2017. It was again installed on 5/31/2017. After the second install my favorites are all gone. I have lost a lot of them and I need to recover the one from 5/31.
Comments and activity
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Microsoft Edge Team Changed Assigned To to “Steven K.”
-
Hi Margot,
Sorry to hear about this issue. I know it can be frustrating. Appreciate your patience with this.
Here are a couple of options. Towards the bottom of the following link, user BeefRWijker posted a lot of information about Edge favorites and how to view/restore previous versions:
https://answers.microsoft.com/en-us/windows/forum/apps_windows_10-msedge/edge-bookmark-backup/11497b38-b778-43df-8832-013bf67ddd1f?page=1&msgid=f744506a-dc0a-4740-a9a9-7b47530bba26
Another option for the future is mentioned here:Also, these are not officially supported tools or procedures, however, we are aware of this issue.
Thank you for the submission and hope this is some help,
Steve
- Microsoft Edge Team
Changed Assigned To from “Steven K.” to “Bill Y.”
Changed Status to “Confirmed”
Changed Assigned To from “Bill Y.” to “Vasu P.”
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