No cursor focus on textbox, unable to enter any texts

Not reproducible Issue #12234005


Arul S.
Jun 4, 2017
This issue is public.
Found in
  • Microsoft Edge
Reported by 1 person

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Steps to reproduce


This page loads a customer number prompt, but the cursor does not set focus and am unable to key in any texts on the same. It used to work fine with earlier versions of IE very well. Kindly have a check and address at the earliest

I am using Microsoft Edge that came with Win10 on my surface pro 4 device.

Arul Selvan


Comments and activity

  • Microsoft Edge Team

    Changed Assigned To to “James M.”

  • Hello,

    Thank you for providing this information about the issue. After thorough testing, we are unable to reproduce this problem in Edge with the information at hand. Please update this case when you can provide more details, such as run dxdiag (Windows key + r and type dxdiag, enter, then click Save all Information) and attach the txt file.

    Best Wishes,
    The MS Edge Team

  • Microsoft Edge Team

    Changed Status to “Not reproducible”

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