No way to report false positive

Fixed Issue #12272476

Details

Author
Vivi G.
Created
Jun 7, 2017
Privacy
This issue is public.
Found in
  • Microsoft Edge
  • Internet Explorer
  • Chrome
  • Firefox
  • Opera
Reports
Reported by 1 person

Sign in to watch or report this issue.

Steps to reproduce

NOTE: This issue is a continuation of the (private/Security) issue #12105118 that seems to be nowhere to be found using the link in the original email answer I got. I had to enter the issue number manually in the URL in order to find issue #12105118 again.

I am making this (new/continued) issue a public one under the “Other” category since I think that it may be a problem for more and more developers:

1 - Browse to https://wannapatch.com/#download with any browser on Windows 10 with SmartScreen enabled or with IE on any platform
2 - Fill the form with an email address and get the email that was sent
3 - Browse to the download link sent by email with any browser on Windows 10 with SmartScreen enabled or with IE on any platform : The download is flagged as “uncommonly downloaded”
4 - On Windows 10 with SmartScreen enabled, the execution of the program is blocked by default (Windows Protected your PC)
5 - Click “More Info”
6 - Despite what is said here: https://feedback.smartscreen.microsoft.com/smartscreenfaq.aspx , there is NO WAY to report a false positive or to file a complaint or to open a dispute.
8 - Browse to https://wannapatch.com/files/TestCmd.exe with Edge on Windows 10 : the file is flagged as uncommonly downloaded and blocked by Smartscreen. This is an “Hello World” program written in Delphi XE8 for Win32, which source is :
(------------------)
program TestCmd;
{$APPTYPE CONSOLE}
{$R *.res}
uses
System.SysUtils;
begin
try
writeln(‘This is a simple console program made with delphi XE8’);
except
on E: Exception do
Writeln(E.ClassName, ': ', E.Message);
end;
end.
(------------------)
There is no way to report a false positive, nor to request a review or open a dispute (despite what other pages say, for instance https://feedback.smartscreen.microsoft.com/smartscreenfaq.aspx)
Please help me finding a way to allow this site and downloads not to be flagged as potential malware by various MS products. I noticed that one of the programs available on the wannapatch.com website (https://wannapatch.com/dlexpress.php) that had the same issue is now not flagged as “not commonly downloaded” and not prevented from being downloaded nor run by SmartScreen. I’d like to have the same behavior and result with the other programs (especially the one which download link is sent by email, as described above in steps 1 and 2)

Attachments

Comments and activity

  • Microsoft Edge Team

    Changed Status to “Fixed”

  • Thanks for filing this bug. 12105118  disappeared because it was moved to a different internal category that is not included in the query we use to show the list of Edge bugs. Resolving this bug as a duplicate of 12105118 but keeping it in the same internal category should keep it showing and also create a link to the new bug. Let me know if that’s not the case. Thanks again!

  • We updated the code and now, the utilities have the version level 1.0.0.10
    The previous versions of the files (1.0.0.9) ended up not to be flagged as “potentially harmful” etc, but this is not the case for the new versions anymore!
    Is there something that can be done to report a false positive, or to file a complaint or to open a dispute?

  • v1.0.0.10 are now OK but, guess what?
    we have the same issue again with the newer version of the code (v1.1.0.12)!
    Is there a way to get this resolved without updating this ticket every time we make a change to the code?
    You can check what happens with this new code here:
    https://wannapatch.com/staging
    Download the file using the "download process".
    Download the “Express” version from this link:
    https://wannapatch.com/staging/dlexpress.php

    The steps to reproduce are the same, only the first URL changes.

    If this new code is white-listed, will it still be the case when we move it so that it is then available through wannapatch.com and not wannapatch.com/staging?

  • If I compare to google, there is a way to request a review for such files in google webmatser tools and search console. It does not exist in Bing Webmaster or, at least, the “uncommonly downloaded files” do not appear there in “Security” nor anywhere else I could find them

    And there is still no way to open a dispute or request a review…

You need to sign in to your Microsoft account to add a comment.

Sign in