Java 64bit WebStart won't start from IE11 Windows 10 Creators Update

Not reproducible Issue #12386985


Shaun L.
Jun 19, 2017
This issue is public.
Found in
  • Internet Explorer
Found in build #
Reported by 4 people

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Steps to reproduce

My computer just installed the Creators Update 1703. I can no longer load Java WebStart applications with the 64bit JRE installed.


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    Comments and activity

    • I have the same Problem…I have open a call by Microsoft…
      The can not help me…, Thay say it is a Oracle Problem :-)
      But we have no Oracle JRE Support… so we have a Problem…
      Have you an Oracle JRE Support ?
      Maybe Microsoft can find out why the JRE 64 Bit not run on Creators Update…, they have developed the creators update…, not Oracle
      I what of your responce :-)

    • Hello,

      Thank you for providing this information about the issue. Do you have the same problem in Edge? Can you provide a sample application download for the repro?

      Best Wishes,
      The MS Edge Team

    • Microsoft Edge Team

      Changed Assigned To to “James M.”

      Changed Status to “Not reproducible”

    • I also experienced the same problem.

      It happens under these conditions:

      • OS: Windows 10, with Creators Update applied.
      • Browser : only with IE, not with Edge.
      • Java: 64-bit, not with 32-bit.

      You can easily ‘reproduce’ the problem by clicking ‘Dynamic Tree Demo’ button on the Oracle’s Java Web Start Development Examples page ( )

    • This is a problem for me/us as well, please re-open this ticket and help getting a solution, i.e. work with Oracle!

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