Publisher(.pub) Files Don't Download, Broken Preview

Issue #12387934 • Assigned to John D.

Details

Author
Sam F.
Created
Jun 19, 2017
Privacy
This issue is public.
Found in
  • Microsoft Edge
  • Internet Explorer
Reports
Reported by 2 people

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Steps to reproduce

Within a site, when I click on a .pub file to do something with the file (preferably just download) I get a screen with a bunch of gibberish on it and the file does not download. Shortly after it crashes my browser. In other browsers it will download without flaw.

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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “James M.”

    • Hello,

      Thank you for providing this information about the issue. After thorough testing, we are unable to reproduce this problem in Edge with the information at hand. Please update this case when you can provide more details, such as screenshots and a sample website where we can repro.

      Best Wishes,
      The MS Edge Team

    • Since KB4022725 update, pictures aren’t shown when I open a pdf file from local newspaper. also, I have to sign in every time I start MS Edge. If I remove KB 4022725, everything works normal.

    • Hello,

      Thank you for providing this information about the issue. Next, please reinstall the update KB4022725 and confirm the problem returns. Let us know the result.

      Best Wishes,
      The MS Edge Team

    • I did reinstall update KB 4022725 and the pictures no longer appear. I also deleted MS Edge and reinstalled it. It didn’t help.

      Ray N.

    • Microsoft Edge Team

      Changed Assigned To to “Venkat K.”

      Changed Assigned To to “John D.”

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