Microsoft Edge PDF

Not reproducible Issue #12400292


Joe K.
Jun 20, 2017
This issue is public.
Found in
  • Microsoft Edge
Reported by 1 person

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Steps to reproduce

When printing PDF files on Edge, the print preview screen shows only an outline of the page and a small black square on the top left. It will not print the file. It shows on the browser without a problem but it will not let us print it. I can only save the file and then print it via Adobe. Is there an solution for this or some sort of setting? On Chrome or IE11 there is no problem opening and printing.


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Comments and activity

  • Microsoft Edge Team

    Changed Assigned To to “James M.”

  • Hello,

    Thank you for providing this information about the issue. After thorough testing, we are unable to reproduce this problem in Edge with the information at hand. Does this happen to all PDF files, or only some? Please update this case when you can provide more details, such as a copy of the PDF for testing. Also, it will help if you run dxdiag (Windows key + r and type dxdiag, enter, then click Save all Information) and attach the txt file.

    Best Wishes,
    The MS Edge Team

  • Microsoft Edge Team

    Changed Status to “Not reproducible”

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