Edge video screen black but voice works normally IE Fine

Site Outreach Issue #12591147

Details

Author
Nicholas A.
Created
Jul 1, 2017
Privacy
This issue is public.
Found in
  • Microsoft Edge
Found in build #
14.14393
Reports
Reported by 1 person

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Steps to reproduce

In Edge many web sites have a video but they always are black but the voice plays. I copy the link and run it on your IE browser and its fine. Try the link below:

https://www.yahoo.com/tv/msnbc-parts-ways-greta-van-021200312.html

Attachments

1 attachment

Comments and activity

  • Microsoft Edge Team

    Changed Assigned To to “James M.”

    Changed Assigned To to “Venkat K.”

    Changed Assigned To from “Venkat K.” to “Jerry S.”

    Changed Status to “Needs root cause”

  • Worked a little today then another went black. I will keep looking for a root cause.

  • Microsoft Edge Team

    Changed Status from “Needs root cause” to “Confirmed”

    Changed Assigned To from “Jerry S.” to “Stephen E.”

    Changed Assigned To from “Stephen E.” to “Vlad A.”

    Changed Status from “Confirmed” to “Needs root cause”

    Changed Assigned To to “Venkat K.”

    Changed Assigned To from “Venkat K.” to “Nishant N.”

    Changed Status from “Needs root cause” to “Confirmed”

    Changed Status from “Confirmed” to “Site Outreach”

  • Hello,

    Thank you for providing this information about the issue. We have confirmed the problem, and we are working on a solution for a future build of Edge. We are presently tracking this issue as a duplicate of an existing internal bug report. We look forward to additional feedback you may have on how we can improve Microsoft Edge.

    Best Wishes,
    The MS Edge Team

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