Can't play voice messages

Not reproducible Issue #12657166


Jul 6, 2017
This issue is public.
Found in build #
Reported by 13 people

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Steps to reproduce

Repro Steps:

  1. Set audio endpoint sample rate to 16 kHz.
  2. Record a voice message on phone in WhatsApp, for any chat session (any phone).
  3. Invoke Edge browser on PC and navigate to site:
  4. On phone, on the chat screen, select menu options, and chose "WhatsApp web".
  5. Scan the QR on the PC into the phone WhatsApp application.
  6. In the PC Edge browser play the message from step 1.

Expected:  Audio message plays normally in the browser.
Actual:  Audio message is silent in the browser - can’t be heard.  Message duration is 3 times longer than it should be.

Actual Result:

Can’t play voice messages, play button is not displayed

Expected Result

Should play voice messages


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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “ecoengie”

      Changed Status to “Site Outreach”

      Changed Assigned To from “ecoengie” to “Balaji B.”

      Changed Assigned To from “Balaji B.” to “Jason M.”

      Changed Assigned To from “Jason M.” to “Web P.”

      Changed Status from “Site Outreach” to “Not reproducible”

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