Mouse Wheel does a forward/back through browser history when focus is in address bar and "Scroll inactive windows" is disabled

Fixed Issue #12667267

Details

Author
Scott L.
Created
Jul 7, 2017
Privacy
This issue is public.
Found in
  • Microsoft Edge
Found in build #
15.16232
Fixed in build #
18.18205
Reports
Reported by 32 people

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Steps to reproduce

Pre requisites:

  1. Disable the windows setting “Scroll inactive windows when I hover over them”
  2. Navigate multiple pages in edge.
    3.Put focus in edge not in the content, address bar is a good choice.

Hover over page content and scroll with mouse wheel.

Here’s a repro.

Go to stackoverflow. You will see the main page of questions.

Use the mouse wheel to scroll up and down. Works as expected.

Click on a question. Any question.

Question loads

Click on the back arrow in the toolbar. This is important. Do not use any shortcuts. Click on it.

Scroll the mousewheel down.

The Logitech mouse I use on search pages as well as some other pages instead of scrolling the wheel does a forward/back through the browser history instead of scrolling. If I click on the page before using the wheel it scrolls normally. If this is a feature, it’s a bust, if it’s a bug it needs to be fixed. Until this changes I will be using Chrome.

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Report Details



    
        Feedback Details

        Description

    

    
        Title

        Edge suddenly navigated to previous page


    

    
        Description

        I was just scrolling a page up and down using mouse wheel when suddenly Edge changed the URL to the previous page. So as if I would have pressed the "Back" button, or used keyboard/mouse shortcut for that, while all I did was scroll with the mouse wheel. Before this happened, I did copy a text from a web page to clipboard using Ctrl-C, and pasted it to the address bar with Ctrl-V (editing part of the URL), and used Enter key to go to that page. It was during scrolling this page that Edge suddenly jumped back to the previous one. Cannot easily reproduce.


    

    
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Attachments

Comments and activity

  • Microsoft Edge Team

    Changed Assigned To to “James M.”

  • Hello,

    Thank you for providing this information about the issue. After thorough testing, we are unable to reproduce this problem in Edge with the information at hand. Please update this case when you can provide more details, most importantly a sample website or even a video capture.

    Best Wishes,
    The MS Edge Team

  • Microsoft Edge Team

    Changed Status to “Not reproducible”

  • How are you triggering the horizontal scrolling? Are you using Shift+Wheel?

    In this case, it’s a feature and intented: Internet Explorer, Edge and Firefox navigate the browser history on Shift+Wheel against the common convention to trigger a horizontal wheel event as the default action.

  • Horizontal scrolling isn’t involved, just normal, roll-the-wheel stuff. No shift or other modifier keys. As stated by the OP, the misbehavior stops once you click anywhere on the page.

  • Apologies. I came here via a search for “Shift+Wheel Horizontal Scrolling” and misread the issue. Thanks for clarifying.

  • I’m having the same problem. It started after the Windows 10 1709 update was installed.

  • Same here, since Fall creators update. Very annoying. No problem on Chrome.

  • Just discovered if you hold down AltGr it stops this happening!

  • To recreate.

    Go to a website.
    Click on a hotlink on that site that will take you to another page.
    Click on the Back button to go back to the original website.
    Now when you use the wheel, it will scroll through your history instead of up and down. Click anywhere on the page (other than another hotlink) and the problem goes away.

  • I have the same problem. I’ve found that if you change the mouse setting “Scroll inactive windows when I hover over them” to On then the problem goes away. Turn if off and the problem returns.

  • Yes, turning Scroll Inactive Windows when I Hover Over Them on fixes the issue. Thank you!

  • Thanks from me, it is a good work around.

  • That did it for me, too. Thanks.

    FWIW, I had the same problem with the Start menu. Mine has enough tiles to require scrolling, but the mouse wheel had no effect until I clicked on an empty area in the menu–not as simple as finding an empty spot on most web pages. Anyway, changing that mouse setting cured my Start menu problem. Thanks again.

  • I’ve had the same issue too, with my MS cordless mouse, and it’s very annoying. It subsides if I wait a few seconds after a page loads, or click in a blank area. For the future, the back/forward scrolling should work only when Shift is held down, as on other browsers including IE. Also, I’d like to see right-clicking for forward/back brought back.

    Some other things I’d like to see: ability to group pages in history by date and site like IE; a Print icon; ability to open PDF documents in Adobe Reader, either within or separately from Edge - this works from some sites, especially Facebook, but not others.

  • Also: ability to mute tabs by right-clicking.

  • Scroll Inactive Windows setting causes problems with my CAD software (creo) so that work around is not an option for me. The behavior did begin with a recent update and it does make me less inclined to use Edge browser.

  • I am having the same VERY frustrating problem with Edge. When I want to scroll up or down the page it scrolls forward or backward through history. I will try re-setting the “scroll inactive windows” option and see if that works.

  • It seems to be working now. Thanks Wotherspoon F.

  • Exactly the same issue for me, though I do not use Logitech mouse, am not pressing shift, and have no such “Scroll Inactive Windows” setting.

    This has only become an issue recently (I suspect since the Fall Creators Update of Windows 10) for me, so I expect something has changed to ‘default’ this behaviour.

    Even if it’s a feature by design, there ought to be a reliable means to disable it. It’s not just inconvenient and annoying, it’s problematic.

  • Derek W. ‎Nov‎ ‎8‎, ‎2017
    Just discovered if you hold down AltGr it stops this happening!

    What’s Gr? I don’t have it on my PC.

  • this annoys fck out of me, PLS restore some previous versions, it’s fcking CANCER

  • Just wanted to lend my voice to this. Happens to me, too, only with Microsoft Edge, and seemingly after the last update. Contacted tech support, and they just remotely updated my mouse drivers. The problem still exists. Apparently, they are still unaware this a problem that affects a lot of users. Please fix this Microsoft in your next update.

  • Exactly the same issue for me after the recent windows update, but by turning on the “Scroll Inactive Windows when I hover over them” in settings, the problem is fixed.
    Thank you very much

  • Someone needs to be sacked!

  • Turning on “Scroll Inactive Windows when I hover over them” has resolved the issue for me too, though I’m not sure how or why it would help. A long-term fix, to make sure the mouse-wheel scrolling through pages in history works only when Shift is held down, is still needed, as are fixes tp other points I listed in my original posts on November 27, 2017.

  • Same problem (I use "Microsoft mouse), same solution works for me as well. Thanks everybody for finding this solution!

  • I am having the same problems. The problem with turning on Scroll Inactive Windows when I hover over them is if you use sliders in programs a lot using the scroll wheel you greatly diminish the usefulness of those. The problem stems from moving away from the slider you’re trying to dial in even slightly unselects it. If you’re trying to do something and not watch the slider but rather watch what you’re adjusting you can move your mouse a few pixels and it all stops working.

    This behavior ONLY happens to me on Edge. I’m not sure if other MS products may be affected, like Office, etc… but it doesn’t happen in Chrome or Firefox. If you can’t reproduce it you’re just lucky. It’s a complete waste of time when it happens.

    This lends to the feeling that MS Edge is completely amateur hour. Other browsers continue to surpass Micorosoft in the browser field. I was encouraged when I found Edge could use Extensions, Plug-ins and Scripts. But when I got everything set up Edge crashed. When it came back it gave a notice that it “disabled” all those extensions. It didn’t just disable them, it deleted them, and it took all browsing history, logins, saved passwords and saved bookmarks with it. This is with using the same stuff that I use in Chrome.

    It all just feels like Edge is still in Beta and nobody at Microsoft seems to care.

  • Here’s a repro.

    1. Go to stackoverflow. You will see the main page of questions.
    2. Use the mouse wheel to scroll up and down. Works as expected.
    3. Click on a question. Any question.
    4. Question loads
    5. Click on the back arrow in the toolbar. This is important. Do not use any shortcuts. Click on it.
    6. Scroll the mousewheel down.

    What happens: You go back in history. What should happen: The page scrolls down.

    I’m guessing the arrow button or possibly its host still has focus, and it interprets mouse wheel events as a desire to go backwards/forwards in history.

    You’re killing me with this. Stop killing me.

  • That’s it. Clicking back or forward arrow then scrolling the wheel starts rolling through the history. I’m glad someone figured that out.

  • I have the same issue for about 1-2 weeks now with edge and chrome something changed where the scroll does back and forward threw the browsing history. It is very annoying because to get it to stop you need to click on each page after goin back or forward. Please fix

  • I use a Logitech MX Master and in the specific mouse settings it is not supposed to go back and forth threw pages/history with the scroll wheel. All updates are installed and mouse driver up to date. Yes this happens all the time. Also running windows 10. I would say this is a glitch not something to change in settings. Thx

  • Not reproducible Issue #12667267
    Why is this issue so hard to reproduce?

    Who comes up with User Interface guidelines at Microsoft? Can’t figure out if a button is a button or a textInputBox!!!

    Mouse wheel has one function, that is scroll. DON’T OVERLOAD! [Shift + Scroll] is good for someone who really wants this …

  • I had the exact same issue, only in Edge, and setting “Scroll Inactive Windows when I Hover Over Them” to On fixed it for me as well. (search Change Mouse Settings to find this setting). My mouse is an HP wireless mouse and I’m on Win10 Pro 1709, 16299.192. Thank you Wotherspoon F.!!! I will be swearing at my computer much less now.

  • You can reproduce the issue if you read up a few comments.

  • What is amazing to me is that the Echo support person marked this as “not reproducible” thirteen days after acknowledging the OP and yet after multiple repro posts and seven months, it hasn’t had any change of status let alone progress in fixing the issue. It is definitely “reproducible” by anyone paying attention and trying with more than a cursory effort. I found this thread because I can reproduce it without even trying.

  • In my last post I wrote “Echo” when I meant “Edge.” Guess I’ve been talking to Alexa too much. I can’t find a way to edit my last post and fix it.

  • Holy crap, Beth W. is right. “Scroll Inactive Windows when I Hover Over Them” has to be OFF for the bug to be reproducible. Verified on my repro above. That’s it.

  • Thanks to those that have pointed to setting “scroll inactive windows” to ON. You have provided a work around for what has been a really annoying problem for me. The annoying thing here was the setting is not in the MS wireless mouse settings where I’d changed every possible setting but is in the Windows settings.
    Now, I don’t want to scroll inactive windows when I have several pages open so this still leave an issue… do I get annoyed with inactive windows scrolling when I don’t want them to or do I get absolutely livid with the scroll wheel flicking me back and forth through web pages? - Neither is acceptable!

  • THANK YOU!!! This worked for me! It was so maddening .
    Derek W. Hold down AltGr and it stops

    YES! Again thank you so much!

  • Scroll Inactive Windows when I Hover Over Them: this option must be set to off for certain CAD software (such as pro engineer creo) to behave properly using scroll wheel to zoom in and out on the active window. So for me and anyone else who needs that setting to remain off, its not a work around. Ditching edge browser is the work around until MS fixes this simple but highly annoying bug.

  • James M/MS Engineering team: PLEASE REVISIT THIS BUG, IT IS EASILY REPRODUCABLE, as described in the comments section here.

    I rarely use Edge because it is so unstable. But I happened to just have it open and was browsing on eBay when I encountered this issue. "BUT… I didn’t have my mouse pointer over the tab bar!", I said to myself, thinking that it had switched tabs because that’s how mousewheel scrolling affects (by design) tabs in my usual browser. But no, this was going back and forward in Edge’s History. And I have to ask: WHY???

    Coding a computer program follows rules of logic, as in “If x, then y.” So it is inconceivable that a positive or negative change in the “mousewheel_scroll” value (or whatever it is called) would ever call up a (go to) Browser History (+1) or (-1) request.

    Should be an easy bug to find and fix. But no, we’re 6 months past when the bug was reported and there’s no action because a MS employee who could perhaps contribute positively decided "can’t reproduce"/"can’t be bothered".

    Windows Mobile is dead because of this same attitude (and poor original coding).

  • Logitech M330 mouse and MS Edge. Immediately after left clicking the Back button, I use the scroll wheel to move down the page, but instead it goes Back a page or more in history. For the scroll wheel to operate correctly I must click within the page before using the scroll wheel. My ASUS Q503UA came with Windows 10 installed. Scroll wheel worked correctly until I reset my laptop because it was running extremely slow and is slowing exponentially. Resetting did not improve the speed at all but now the scroll wheel does not operate correctly.

  • I thought it was fixed however it is not. So until or if it is ever fixed, I will be using Firefox again. Microsoft just doesn’t get it, LEAVE IT ALONE IF IT AIN’T BROKE DON’T FIX IT!!! Quit bloating your operating system with so much junk and let it work without all of this annoying mess!

  • Count me as a dissatisfied customer experiencing the exact same issue as described above. Using a very simple wired Dell mouse with a scroll button, every time I open a new tab or do anything in the top ribbon bar, when I use the scroll button the pages flip through the history. Fix this or I am leaving Edge - it is that annoying.

  • I have the exact same issue. It is so frustrating that I can’t be bothered to use Edge any more!

    I go to scroll the page with the mouse wheel and it goes back in history to previous page, I scroll the other way and it goes forward in history.

    It seems intermittent and seems when I click on screen before scrolling it will not happen.

    I have a MICROSOFT!! Wireless Mobile Mouse 3500! So Microsoft can’t blame the mouse manufacturer.

    It is annoying that Microsoft is the only company that can’t do the simplest of things and make a web browser scroll a page with the mouse wheel! They have to make it so it is buggy and frustrating… All other companies whole make web browsers seem to have no problem scrolling a web page. This is ridiculous.

  • The problem has not returned after I did a complete reset since 12/22/2017. I’ve received numerous updates since then and am at ‘winver’ 1709 16299.192. My mouse is a Logitech M525 and I have SetPoint installed. I’ve also tested Edge with my corded/USB optical mouse. This is not the first time I did a complete reset. This time went really fast. I wrote down everything I have to do to get it back to where I want it. It is a fire and forget and let it run overnight. I liked how crisp everything ran after the reset so I did it to another PC just for the hell of it. The only thing you must remember is each time you do a reset it changes the 'hostname’. Licensed products may be affected. You can change the ‘PC name’ back to what it was or to whatever. This is my plan from now on when my PC starts acting weird. Norton can’t cover 100%. Neither can Windows. Have you ever noticed when you uninstall something not all of it gets uninstalled?

  • I have a Logitech M325 mouse and I have this problem as well. Too bad folks at Microsoft are not technically savy enough to figure out that this is a serious problem…or maybe they do realize it and are just too uncaring or rude to respond to us with an acknowledgement of the problem. Anyway I am pretty disappointed as this issue is driving me crazy. I will try the fix that you all have discussed above and see if it solves my problem as well. Thanks to all the folks that responded with a fix. Much appreciated!!!

  • I am paying very close attention to everything I do on all my PC’s so if it comes back I can reproduce it, and again after another 'complete reset’. They can’t fix something that they cannot reproduce. Maybe someone with this problem can donate their PC to MS.

  • its %100 reproducible and it continues to annoy me on all 3 pcs that I use regularly. I had to change the setting “Scroll Inactive Windows when I Hover Over Them” under mouse settings to “no” else my 3D CAD software does not function correctly. With that setting set to no, you see this problem and this only started after the creator’s update.

  • The bug is 100% reproducible and only showed up during this week’s update on my Lenovo W520 laptop. In addition to swapping pages in the browser’s history at times the pointer will not click on the lower part of a page. If I use the bar to move the link further up on the page I can then click on it. I have started to use IE again as it is as stable as a battleship. Common Microsoft GET IN THE GAME! I like EDGE but it is totally useless at the moment. I have tried all the recommended fixes above and have reset my laptop with Windows 10 and repaired EDGE using the app repair and it still is broken.

  • Still not fixed. Still no fix? Why?

  • Stan S., you can use RevoUninstaller to get rid of all those left over files. As far as mouse scrolling goes, clicking on the page first is the only thing that works for me, which is an added hassle, but I have gotten so used to doing it now that it’s a habit I may never get rid of. I am sure someone at Microsoft thought this was an ingenious idea, and by now, they’ve forgotten this comment section because it’s been labelled as 'not reproducible’. Maybe it’s time to start harassing Microsoft customer service for a fix.

  • I have used RevoUninstaller to remove leftover files and still have the issue. The issue remains after installing the latest 16299.214 Windows 10 PRO build.

  • No one can guarantee an app dev will follow the rules MS has setout so I don’t expect their uninstall to be faithful. (That is why my plan ‘A’ is to do a 'reset’. Plan ‘B’ is to boot Win10 from a thumb drive. Plan 'C’, buy a new PC; they’re so cheap.) This also points out the possibility the side scrolling problem may be due to an app that is not following rules. MS could lock it down so this sort of thing can’t happen. We don’t need another Apple.

  • Well, I can second this problem. I won’t be an unreasonable hater and berate Microsoft relentlessly, but I hope some staff pays attention to this issue again.

  • I wasn’t advocating RevoUninstaller as a fix for this problem. I just thought it might be useful to Stan since he mentioned files leftover after an uninstall and couldn’t find a way to send him that information directly. Sorry for the comment and the confusion.

  • Dear new people to this issue! In order to repro this, you need to turn “Scroll inactive windows when I hover over them” to OFF in mouse settings. If you turn it ON, you will not experience this incredibly annoying bug.

    Please tweet to @microsoftedge and ask them to review this issue.

  • I can reproduce the bug with the “Scroll inactive windows when I hover over them” in both the ON and OFF positions. It usually happens more frequently with more than one page open at a time.

  • I can turn that ON or OFF and there is NO side scroll problem. The problem has not returned since I did a 'complete reset’. Let me point out a new observation. My PC is an HP. They provided me an unsolicited update and gave me a popup to telling me to restart. After the restart the ‘winver’ did not change.

  • Turning that mouse option on makes this annoying bug go away. The feature allows you to scroll a document without giving it the focus, as when having two docs side by side. You can work in one and scroll in the other. I guess it’s a useful feature, but the fact that when it’s disabled causes browser history scrolling is a definite bug. One of the most annoying I’ve come across in Windows…

  • I have this issue and I hate it! Basically when I start to view a new page in EDGE, if I happen to roll the wheel on the mouse before the page is completely finished loading, the mouse wheel works as a Forward or Back for the browser. Often this accidentally happens because I want to scroll up or down. I have found that if I click on the loading page, that it prevents the Forward/Back. Still this is extremely annoying when I just want to move down the page and end up trying to load other pages instead. My computer may be slower than what they are trying to reproduce this on.

  • Scroll inactive windows when I hover over them = ON FIXED the problem for me - THANK!!!

  • The only way I finally solved this was to do a windows 10 reset which removes all of your software but leaves your files intact. After reinstalling everything this weekend I now have a very fast and stable Lenovo W520 with a 1TB SSD. YMMV.

  • I’m experiencing the same issue and can reproducing it starting everytime. If I browse in dropbox through photos using the arrow keys and then exit to the folder layer boom it now flips forward and back through the browser.

    I have video if that would help but not sure where to include it.

  • Scroll inactive windows when I hover over them = ON appears to solve this problem. Simple fix, and if you don’t have side by side windows open, it doesn’t affect anything else.

  • It for sure does … And it’s really in-ergonomic. You can see Issue #14286074

  • This is a major annoyance. I’m glad the team is on top of this.

  • I have had this issue for quite a while and I have been monitoring various forums. It seems to be annoying lots of people as much as it annoys me. It affects my PC and my laptop and various other computers I access in my work. The Scroll Inactive Windows option doesn’t seem to be available in the current version (1709). Apart from this, I like Edge but, honestly I am really getting fed up with this irritating behaviour.

  • April R. - You can post it on your OneDrive.

  • Microsoft Edge Team

    Changed Steps to Reproduce

  • +me too. Yes I have Scroll Inactive Windows = OFF and I want it that way, but I don’t want to switch to pages in my history when I’m simply trying to scroll the page. ANOTHER very annoying side effect of having that setting off is that when I use the Windows key to bring up the start menu programs I can’t scroll through the list of programs until I carefully click in the margin. The focus should already be on that list, no???

  • a m - My Start menu scrolls anywhere in the menu. I don’t have to click on the scroll bar. I use to have your problem, having to click on the scroll bar to get it to scroll with the mouse wheel. It is not a problem anymore. The side-scrolling problem is gone too. All problems are gone after I did a 'complete reset’. The Scroll Inactive ON or OFF doesn’t cause any problems; it has not affect on side-scrolling.

  • YOU DO NOT NEED TO RESET WINDOWS IN ORDER TO STOP THIS SIDESCROLLING BEHAVIOR!
    Here are the steps to solve this issue:

    1. Open WIN 10 Settings. Ignore your browser. Ignore your Mouse settings. In order to fix this, you need to change the WIN 10 settings.
    2. Click the second icon labeled DEVICES.
    3. Along the left. side of the screen, click the option for MOUSE. This will open your Windows 10 Mouse Settings.
    4. Click the Button labeled SCROLL INACTIVE WINDOWS WHEN I HOVER OVER THEM. This will turn on this setting.
      Now you will not have the sidescrolling problem.
  • Lo G. - Customer ‘a m’ says doing the ‘OFF’ thing is a hassle. And the Start menu scrolling having to click on the scroll bar is a hassle. I fixed all that with the 'reset’.

  • For me this error happens right after I play any game on Steam. I’ve just started playing back Thalos Principle, and noticed that, after closing the game, scrolling the wheel will cause MS Edge to move back and forward in the history instead of scrolling the current page. Playing L4D2 also reproduces this problem.

    I noticed that by closing all MSEdge windows the issue goes away. Problem is: doing this I lose all the tabs I have opened, which I don’t want to.

    Doing the “Scroll Inactive Windows…” thing doesn’t work for me, so the only thing I found to help me is to restart windows, which is pretty fast thanks to SSD drives, but quite annoying.

    Please help.

    PS: Right now I’m under the effects of this problem. I’ve managed to navigate to this control with Tab and Shift+Tab.

    I’ve also noticed that, when trying to press on the “Add Comment” button, focus will be lost and Tab / Shift + Tab will stop working. The way to recover from this is to click on any other tab, then on the tab for this page - now I can navigate again with Tab / Shift Tab.

    Overall it feels like there is some invisible layer on Edge that captures the clicks and the mouse wheel events. Hopefully this explanation will ring some bell…

    Thanks in advance.

  • @Lo G, I don’t want Scroll Inactive Windows. I use a graphics editor all the time where I have to click in a box that controls eraser size or paintbrush or whatever and then scroll to increment/decrement while I’m moving to the image to edit. With that setting I have to carefully wait over the text box. No good. I also don’t want to do a complete reset–far too much set up on my computer. Edge used to have some advanced navigation settings and now I can’t find them. Perhaps I’m stuck with some weird setting that I can’t fix now. I’ll just use firefox.

    @Enrique, I agree there’s something weird about how MS handles clicks. In Mail I often have to click a web link multiple times before it goes to browser. Also when selecting text in a file Save As and right clicking for the context menu to paste a filename, paste often does nothing or simply loses my selection while still showing the context menu. I like Windows 10 very much but there are some quirks.

  • I’ve been tuned into this thread for months hoping perhaps someday msft would post an update to edge that fixes this stupid behavior. The scroll over inactive windows setting screws up my 3D CAD software (creo) so that is not an option for me. Today I’m changing the chrome browser to my default and hanging up on this thread…

  • Hi, the problem is the Control Panel is focusable. And once it got focus the mouse-scroll used for forward-back. To reproduce open a Website and make some history. Then click anywhere in Control Panel where there is no button, textbox etc, and try to scrolling with the mouse. Sometimes when a page loaded, the controlpanel got the focus, and not the page.

  • HELLO MS. CAN YOU PLEASE ADDRESS THIS ISSUE. IT IS REPRODUCIBLE IF YOU CARE TO READ THE ABOVE. THE SOLUTOINS OFFERED ARE NOT PERFECT. FIX IT OR GET SOMEONE COMPETENT TO DO IT FOR YOU.

  • The ‘Steps to reproduce’ does not reproduce with my MS Edge. It does not forward/backward browser history with the scroll wheel. All is fine ever since I did a 'reset’. The only thing that is new is every time I click on a link it opens a new tab instead of using the current tab. It’s not just Edge. It is doing it in Explorer. I traced it to Google. It does not do that with Bing, nor MSN. Maybe the problem is with Google, and not Edge. Could explain why this problem does not occur with Chrome.

  • Stan S., Just because you can’t reproduce it doesn’t mean the issue doesn’t exist, and blaming Google is just too old an excuse to be acceptable. The issue is related to the SCROLL INACTIVE WINDOWS WHEN I HOVER OVER THEM feature and the issue disappears if that is turned on in my system. Unfortunately this has other, equally annoying issues for some. Perhaps you could try on another system.

  • @Stan S, NOBODY WANTS TO RESET WINDOWS FOR A FREAKING FOCUS ISSUE. And it does too happen in Bing. I just tried it. Search for a term, search for another, click the back history button, now you go to scroll the page and because the history controls still have the focus it changes the page. Nobody needs to go through history with the scroll wheel, and if you have the default scroll over inactive windows set, it wouldn’t scroll history while over the page anyway. If the history controls didn’t look for the scroll wheel the event would likely go to scroll the page like everyone in their right minds intends.

    It’s an understandable coding bug (really a decision perhaps for speedy users to hover over the control and go back 3 pages without having to click 3 times), but such an insignificant shortcut fails miserably when scroll over inactive windows isn’t set so it should be removed.

  • It doesn’t even have to be removed as long as whenever CLICKING history controls, the focus is set back to the page (that wouldn’t ruin accessibility for those who tab to the controls and hit enter or who hover scroll the history controls. Same should go for the Windows button, the app list should start with the focus so scrolling works with either setting. Right now it seems like nothing has the focus.

  • Actually it wouldn’t work for the Windows Start Menu. They seem to have some hidden object that receives keyboard input for typing a few letters to find something. Once you click the margin to set focus to the list, typing characters in doesn’t work.

  • This is the most annoying “feature” of Microsoft Edge - I have tried everything to try and stop this happening and still cannot fix it. I use a Microsoft Mouse and have checked through all available options including Windows 10 mouse device options and cannot stop the stupid and annoying, time wasting aspect of the scroll mouse moving between pages instead of scrolling the damn page I am on.

    Microsoft please take this issue seriously as it makes Edge just rubbish to use with a scroll mouse

  • It has taken months of frustration before I finally found this thread.
    Is anyone at Microsoft looking at this.
    I cannot browse the internet without constantly finding I am looking at the page I just left.
    This only happens when using my browsing page to find something.
    I go back to it to look at the next item and go back to the item I was just looking at.

    Apparently Microsoft would prefer I only use Googol or any other webbrowser.

  • Would be nice if someone from the MICROSOFT EDGE TEAM could pin the “fix” to the top so people can get the answer straight away.

    Open WIN 10 Settings.
    Click the second icon labeled DEVICES.
    Along the left. side of the screen, click the option for MOUSE. This will open your Windows 10 Mouse Settings.
    Click the Button labeled SCROLL INACTIVE WINDOWS WHEN I HOVER OVER THEM. This will turn on this setting.

    While not ideal, it is a work-around that works. I lived with this issue for weeks before I decided to search for it. Happy to know I wasn’t alone. Sad to see that MS has been aware for so long and the problem persists.

  • Microsoft Edge Team

    Changed Assigned To to “Steven K.”

    Changed Status from “Not reproducible”

  • Hi everyone,

    I found this page after I finally got annoyed enough to investigate.  I am reactivating this bug report.  :)

    I appreciate the continued feedback, the repro steps from Roger J., and the workaround from Wotherspoon F.  That workaround is a life saver.

    I have attached a screenshot of the “Mouse” setting that needs to be enabled for the workaround.

    As an FYI, I repro’d this in 16299.309 and in a recent insider build.

    Steve

  • Microsoft Edge Team

    Changed Assigned To to “wptcomptri”

  • I have had to turn off SCROLL INACTIVE WINDOWS WHEN I HOVER OVER THEM. to enable scroll wheel to be used in Creo Parametric for zoom control. So this is not a fix for me.

    Please Microsoft sort this out. VERY ANNOYING.

  • Hi Michael,

    I agree.  Changing the mouse setting is a possible “workaround.”  That is not a fix.  Sorry if that was not clear in my last post.

    Appreciate the feedback on the workaround not working,

    Steve

  • This issue has been dogging me for quite a long time. When I try to use online banking I get thrown off my Banks web site when the mouse wheel causes a page change, just like using the back button on the browser. I am getting so fed up with this that I am seriously considering downloading Chrome or Firefox.

  • “… do I get annoyed with inactive windows scrolling when I don’t want them to or do I get absolutely livid with the scroll wheel flicking me back and forth through web pages? - Neither is acceptable!” Amen to that.

  • Turning that setting on also fixed the issue for me.
    Interestingly, I had to use Firefox to search for this issue.
    Using Edge, I couldn’t find any posts, or information on the issue.
    I’m not a conspiricist, but it got me thinking…

  • Same problem for me. Very annoying.

    My computer: HP ZBook Studio G3

    Mouse: HP Wireless Mouse G3K

    Windows: MS Office 16 Pro

    Browser: MS Edge

    Inactive Windows Scrolling: OFF

    Webpage: www.startpage.com

    Recreate the problem:

    1. set Edge configuration to open new windows in tabs.

    2. start Edge

    3. open startpage

    4. do a search for “New 2018 HP Laptop computers”

    5. Navigate to one of the selections returned by startpage

    6. select the tab containing startpage

    7. navigate to another selection for the search above (now you have 3 tabs open)

    8. return to the startpage tab. DO NOT mouse click.

    9. let your mouse pointer come to a stop ANYWHERE on the page.

    10. use your mouse scroll wheel as if you want to go up/down on the page.

    11. instead of going up/down the wheel scrolls through the pages you opened in tabs.

  • Occurs for me as well, using a Bluetooth Surface Arcmouse on my Asus Laptop. I’ve also performed this with another USB Arcmouse I have on the same system. This started when I got the Creators update late last year.

    Click a link on any webpage in Edge
    Scroll the wheel on the mouse after the page loads
    Click the browser back button
    Wait for previous page to load
    Scroll the wheel on the mouse down (as if going for more info on the original page)

    EXPECTED RESULTS:
    Scroll down the page

    ACTUAL RESULTS:
    Page goes forward to the page opened via link.
    Scrolling backward at this point makes the page go backward through progression.

    NOTES:
    If you click in the middle of the newly reloaded page (after pressing the back button) this doesn’t occur. This is a work around only though. I would really rather see this fixed.

  • I am experiencing the same issue but sometimes I noticed that it merely reloads the page that I am on.

    This problem has only become apparent in the last couple months and it is really annoying.

    I bought a new mouse, turned scrolling inactive windows on and off; I am now checking to se if the same thing happens in chrome. If it doesn’t occur in Chrome, then I am going to switch browsers.

  • You need to put at the beginning of this thread that the fix is to turn on scroll inactive windows located under SETTINGS DEVICES MOUSE. Obviously there is no intention to make this the default, so rather than making people read tons of upset posts, just call this the fix.

  • This issue was opened 11 months ago. It is still a problem.
    Turning off ‘scroll inactive windows’ is not a proper fix, it’s a workaround, and it doesn’t work for those of us who find that setting useful.
    There is no good reason for the back button to listen for scroll wheel input. This is a very disruptive bug, why is it taking so long to get fixed?
    Repro on Microsoft Edge 41.16299.371.0

  • turning off scroll inactive windows is NOT a fix. several folks on this thread including me have pointed out that this causes improper mouse behavior in other applications. for me, switching to google chrome has been the fix. Sorry Microsoft. this sux

  • This is annoying as hell and if there isn’t a way to disable it without messing something else on another applications, I might as well just switch to Chrome.

  • Just lost three long posts in a row to this thing, along with my patience. And here I’ve been an advocate for Edge. Back to Chrome. Goodbye.

  • When it was first posted in January to set the mouse setting “Scroll Inactive Windows when I Hover Over Them” to On fixed this issue for me. Or I should say, gave me the work around needed. I didn’t post then because I thought it’d be resolved after that. I’m adding my voice now so that Microsoft knows the issue is not resolved. And that users are getting beyond fed up that this seemingly simple to fix issue is still an issue.

    Does this mean Microsoft is getting out of the browser business? Seems likely. Since it’s the only viable answer why they refuse to support Edge.

  • I recently bought a new mouse G502 Logitech and thought it was a mouse related problem with that crazy scrolling. Makes me nuts. I browse in chrome and firefox, and play wow. The problem exists all the time. Followed up on leads I found here, for which thanks, but nothing really works. I don’t know what to do. Can’t play reliably when my mouse is uncontrollable. If this is a Microsoft issue, then please fix it. If it is not then help us solve this problem please.

  • To MS EdgeTeam:
    How is the current status on this issue? In which windows update is planned the fix?
    Don’t let us die stupid.
    ;-)

  • Microsoft Edge Team

    Changed Assigned To from “wptcomptri” to “Laura M.”

    Changed Steps to Reproduce

    Changed Title from “Mouse Wheel does a forward/back through browser history” to “Mouse Wheel does a forward/back through browser history when focus is in address bar and "Scroll inactive windows" is disabled”

    Changed Assigned To from “Laura M.” to “John S.”

    Changed Status to “Confirmed”

    Changed Status from “Confirmed” to “In code review”

    Changed Steps to Reproduce

    Changed Status from “In code review” to “Fixed”

  • To MS EdgeTeam:
    In which update the issue will be fixed?
    Until today under Win 10 Pro (x64, Version 1803), latest cumulative update KB4340917: - the bug is still present.
    Hope, you will inform us here soon….

    Oliver

  • I’ve noticed this issue in Chrome as well but it is far less frequent.

    One thing that I believe avoids the problem is to first, left click on the screen and then start scrolling.

    All other suggestions of “turn this off, turn this on, close the browser, reopen the browser, etc.” just doesn’t resolve the issue.

  • “John S. ‎Jul‎ ‎10‎, ‎2018
    Changed Status from “In code review” to “Fixed” .” Not fixed, just swept under the rug.

  • John S. ‎Jul‎ ‎10‎, ‎2018
    Changed Status from “In code review” to “Fixed”. "

    Not fixed, swept under the rug.

  • This issue is NOT FIXED. It is an infuriating problem and for people like myself who work on other computers with other browsers the ability to scroll vertically is so commonplace that is it almost impossible to remember Edge does not know what the mouse wheel is for. Case in point, do the Microsoft staff that read this webpage use the keyboard to scroll vertically or use the mouse? If they use the mouse - HOW??? Or do they never navigate between webpages?

  • Peter a. < In Cortana enter `Control the mouse pointer with the keyboard’ and change that setting to OFF. This is not the default but should be. This setting controls whether your numeric keypad behaves like a numeric keypad when numlock is on or behave like a mouse. It should have no affect on sidescrolling but give it a try. I believe the sidscrolling problem is caused by a combination of user settings and perhaps hardware timing. I’ve had no sidescrolling problems ever since I did a ‘complete reset’ which restores a variety of combinations. The website has some control over that too.

  • In reply to Stan S. this date, I avoid Cortana with a passion. Consider instead, Start>Settings>Ease of Access. On left side select 'mouse’. On the page that comes up where it says “control your mouse with a a keypad” move the toggle to the left (off). For me it is quicker than typing 'Control the mouse pointer with the keyboard’’. FWW that is where my setting has always been and you are right, it has no effect on sidescrolling.

  • Michael B. < I actually don’t type it in. I have a cheat sheet of frequently go-to places. I just copy-and-paste. It takes me right to it without doing a lot of clicking. And it helps when I try to help my friends. Selecting things in Windows can be challenging if you don’t know where to look on the screen to do the clicking because things move around or is not visible depending on the window size and shape and properties. I’m an old command line fart. That part of Cortana I find extremely useful. You just have to pay attention to the duplication of the string pattern.

  • This issue is the one reason I am getting pulled back to other browsers. for me, every time I press the back button on edge, and I am back at the previous page, if I scroll down…BOOM, I am scrolling through my history, have to wait for the page to load, then have to scroll back.

    The way I stop it is: After hitting the back button, clicking the left mouse button on the page BEFORE scrolling. however, when working fast I always forget. Very frustrating.

    I also have windows set not to scroll automatically over windows the mouse if hovering over. This is because of some other legacy software I need to use. might be an element of the problem.

  • Stan S. I made sure that the keyboard setting is off but I want to clarify the problem is not side-scrolling but vertical scrolling.
    John S. or any other Admin please change the status to “Unresolved” or something because it is NOT FIXED. There is no setting or feature I can find that solves the problem. I don’t know if scrolling inactive windows would resolve the issue but that is a non-starter for me as I have two monitors with multiple windows open and as I am using the mouse wheel to scroll down I often move the mouse from monitor 1 to monitor 2 so the cursor isn’t in the way.

    As is repeatedly mentioned, this behavior does not happen in any other program. It doesn’t happen in MS Word (cycling through open documents) or MS Excel (cycling through tabs) or MS Access (changing the active record).
    This frustration is clearly a step in code where the default changes to scroll through history instead of the page. If the user clicks on the page then the scroll wheel works as expected so it can’t be rocket science to change this. Find the code, add the remark character to skip over it, and then maybe people will get back to complaining websites aren’t compatible with the latest version of whatever browser they are using. As it stands Edge is almost unworkable for anybody that navigates back and forth on a website that is more than 1 screen in length (e.g. new websites, MSN.com, Bing.com, etc.)

  • If this is really fixed, when do we get the fixed Version?
    I’ve actual Edge App Version 42.17134.1.0, Microsoft EdgeHTML 17.17134
    with 64bit Win10 v1803 and 2018-11 Update.
    Nothing has changed yet — the malfunction still persists.
    And again:
    This only happend, if you 1. klick on the back arrow to go back in history and then 2. scrolling down directly with the mouse wheel.
    If you 1. klick the back arrow, then 2. klick in the content and then 3. scroll with the mouse wheel, the function will execute correct.

  • It seems to me that the status bits of the mouse are not correct evaluated in the event function or reset at the end. That cannot be so hard to find…

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