LastPass home website redirecting to alleged PDF

Fixed Issue #12706480


Wesley ..
Jul 11, 2017
This issue is public.
Found in
  • Microsoft Edge
Found in build #
Reported by 4 people

Sign in to watch or report this issue.

Steps to reproduce

– start: Promo Info – Why this bug is important?
We have identified that this bug was promoted based on telemetry data and affects following products failure cecca909-bc07-94c0-b225-773a9cfe1eb9 impacts Product

                          Text input        
                    * indicates that we have shown only top 5 reasons
        -- end: Promo Info --                    1. Open the LastPass website (;
  1. After the page loads, wait for another 10 seconds;

  2. You will be redirected to a Microsoft Edge error message in the opening of a supposed PDF file.

When you play the same steps in another browser, the site opens normally and no error message regarding the PDF file is displayed.


Comments and activity

  • Finally found the similar issue - just no help to fix.

    I cleared all the various browsers cache (manual and CCleaner), Windows is updated, ran Malwarebytes and Defender - both came out clear, and Edge history.

    The issue I get is not pdf as it redirects quickly (with or without www or https://) to the site, then redirects to (possibly this; mmx-appx-web///assets/errorpages/ - too fast to catch) then back to with the error.

  • Found other people have had similar error messages with the url; ms-appx-web:///assets/errorpages/acr_error.htm# (website url).

  • I have the same problem too.

  • Microsoft Edge Team

    Changed Status to “Needs root cause”

    Changed Assigned To to “James M.”

    Changed Assigned To to “Lee H.”

    Changed Assigned To from “Lee H.” to “Scott L.”

    Changed Status from “Needs root cause” to “Confirmed”

    Changed Steps to Reproduce

    Changed Status from “Confirmed” to “Fixed”

  • Thanks for letting us know about this issue! It is a duplicate of a known issue that has since been fixed in recent Windows Insider Preview builds. Please let us know if you continue to run into it (or any other issues) on newer builds!

  • Microsoft Edge Team

    Changed Steps to Reproduce

    Changed Steps to Reproduce

    Changed Steps to Reproduce

    Changed Steps to Reproduce

  • What to do know to fix it?

  • *now

You need to sign in to your Microsoft account to add a comment.

Sign in