Edge browser hangs when opening a favorites folder that has too many bookmarks

Not reproducible Issue #12797180


David S.
Jul 17, 2017
This issue is public.
Found in
  • Microsoft Edge
Found in build #
Reported by 1 person

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Steps to reproduce

Edge hangs when I try to open a favorites folder that has a large number of bookmarks in it (several hundred.) It never recovers from the hang. Repeatedly clicking on different favorite folders and page tabs after the hang occurs, causes Edge to close/crash.

Favorites folders with a smaller number of bookmarks open without trouble.

I have seen that this issue has been reported by other users in the past few months as well, but was closed as "Not reproducible".

I have attached a DxDiag text file from my PC.


1 attachment

Comments and activity

  • I too am having this issue. Seems to have just started after the anniversary update. This cant be an isolated issue. What is the fix? Thank you Windows 10 pro i7 system

  • Microsoft Edge Team

    Changed Assigned To to “James M.”

  • Hello,

    Thank you for providing this information about the issue. After thorough testing, we are unable to reproduce this problem in Edge. Please test this behavior in our latest insider build 16257. If you still experience the problem, please provide crash dump files.

    Best Wishes,
    The MS Edge Team

  • Microsoft Edge Team

    Changed Status to “Not reproducible”

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