Edge browser crashes on different Windows modules while accessing our extension

Not reproducible Issue #13058782


vivek s.
Aug 2, 2017
This issue is public.
Found in
  • Microsoft Edge
Found in build #
Reported by 1 person

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Steps to reproduce

Win10 Version used:-


Edge browser version:- 41.16241.1001.0
EdgeHTML:- 16.16241


  1. Install Norton Identity Safe extension
  2. Login to a account and create a Vault
  3. Click on the extension icon
  4. Click on “My Vault” link -> New Tab will open with the vault data
  5. Browse to a site from the Tab which has the vault data
  6. Close the Tab -> Try to launch “My Vault” again
  7. Repeat above steps 2 or 3 times

Result:- Edge browser crashes in different areas

We see different crashes in Edge while accessing a specific part of our extensions.

Our extensions is based on Javasript so this should cause the extension to crash.

Note:- Issue not seen on released build of Win10, issue seen with above EEAP build

Attached the Stack traces of multiple crashes.


Comments and activity

  • Microsoft Edge Team

    Changed Assigned To to “Steven K.”

    Changed Status to “Not reproducible”

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