Mouse cursor permanently disappears on Amazon Prime Video

Fixed Issue #13138996


Kagami R.
Aug 8, 2017
This issue is public.
Found in
  • Microsoft Edge
Found in build #
Reported by 1 person

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Steps to reproduce

  1. Play anything on Amazon Prime Video (Scum’s Wish in my case)
  2. Wait and do not click any button before the video loads
  3. See the cursor disappears
  4. Move your mouse to make it reappear

Expected: The cursor should reappear

Actual: It never reappears (unless you close the player) while it does on Firefox


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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “James M.”

      Changed Status to “Needs root cause”

      Changed Assigned To from “James M.” to “Scott L.”

      Changed Status from “Needs root cause” to “Fixed”

    • Thanks for filing this bug! It appears that this issue was recently fixed internally (I used to be able to repro, but after upgrading, the issue went away). Once a Windows Insider Preview build with a version > 16269 is released, please give this another shot. If it continues to reproduce, please reopen this issue and I’ll investigate further. Thanks!

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