Printer settings cannot be changed from the print dialog in Edge

By design Issue #13236712


Bruce P.
Aug 14, 2017
This issue is public.
Found in
  • Microsoft Edge
Found in build #
Reported by 3 people

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Steps to reproduce

The Print options are inadequate. It’s impossible to change the settings of the printer from the Edge print window and no link to the main printer options on the pc. So either make all the print options available in Edge or make a link to the existing pc ones.


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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Sebastian P.”

      Changed Assigned To to “”

      Changed Assigned To from “” to “Bri G.”

      Changed Status to “Confirmed”

      Changed Assigned To from “Bri G.” to “Sermet I.”

      Changed Assigned To from “Sermet I.” to “John H.”

    • Same issue Here. we cannot send jobs to printers that are using a document box as there is no way to check that Edge knows the printer needs a pin code or is using a doc box.

    • Microsoft Edge Team

      Changed Assigned To to “Lakshmi M.”

      Changed Assigned To from “Lakshmi M.” to “Bri G.”

    • I am also seeing this issue in Edge. My pc’s are on a domain and using a Windows Server 2016 print server. A PIN is required to print and since Edge uses a separate proprietary app to print and not the standard one the job hangs in the queue requiring intervention. No other browser does this. The Printer is a Konica C454. Please advise.

    • Microsoft Edge Team

      Changed Title from “Printing Limitations” to “Printer settings cannot be changed from the print dialog in Edge”

      Changed Status from “Confirmed” to “By design”

    • Hello,

      Thank you for providing information about this issue. Currently, we do not plan to release a fix for this problem where printer settings cannot be changed from the print dialog.

      Additionally, we are already considering one solution for PIN printing,
      per a feature request.

      Best Wishes,
      The MS Edge Team

    • Can you provide an update on when document box/PIN printing will be available please?

      I’m planning a mass roll out of windows 10 soon and this could be a big problem for us as every single user prints to a document box.

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