Disqus slow loading comments

Needs root cause Issue #13717625 • Assigned to wptrentri

Details

Author
Orazio L.
Created
Sep 13, 2017
Privacy
This issue is public.
Found in
  • Microsoft Edge
Found in build #
16.16288
Needs root cause
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Reports
Reported by 4 people

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Steps to reproduce

Similar issue is observed on https://order-order.com/#:t0IhPxTlzvbLiA (Click on comments to observe that Disqus comments load slowly)

Adding all relative tags

Diagnostic data is available and has been analyzed automatically with the most relevant hints listed to detect the underlaying issue. Please find the insights listed below.

The loading of Disqus comments area is really slow

Please see other feedbacks in userfeedback VSO for feedbacks that are tracked by this work item.

h3 {
color:#2f5496;
font-family:Segoe UI;
font-size:small;
padding-left:3%;
}

table {
font-size:small;
width:95%;
}

th, td {
font-size:small;
padding:5px;
}

td {
border:0.5px solid white;
}

th {
background-color:#8B8989;
color:white;
}

.feedback-leftcell {
width:20%;
color:#004d8b;
}

.feedback-row:hover {
background-color:#C4C4C4;
}

#feedback-banner, #feedback-footer {
background-color:#0078D7;
color:white;
width:100%;
}

#feedback-banner td, #feedback-footer td {
border:0;
font-size:larger;
padding:10px;
}

#feedbacksection-v5 {
font-family:Segoe UI;
border:5px solid #0078D7;
border-collapse:collapse;
}

#feedbackdetails-table, #feedbackanalysis-table, #feedbacklinks-table {
font-family:Calibri Light;
background-color:#f5f5f5;
}

                                                
        This Bug was created from feedback triage by bestei
    


Report Details
                        Feedback Details
        Description
    
                Title
        Disqus comments taking too long to load

    
                Description
        Repro steps:
  1. Go to https://www.troyhunt.com/how-long-is-long-enough-minimum-password-lengths-by-the-worlds-top-sites/
  2. Scroll down to see comments
    Notice how long it takes for the comments to load (…/6836375/) with any questions or feedback you have.

[END AUTOBUG CONTENT]

Attachments

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    Comments and activity

    • Hello,

      Thank you for providing this information about the issue. After thorough testing, we are unable to reproduce this problem in Edge. Please update this case when you can provide more details, such as a link to the comments page and a screenshot of the network profile in F12 console.

      Best Wishes,
      The MS Edge Team

    • Microsoft Edge Team

      Changed Assigned To to “James M.”

    • Try here: https://www.windowsblogitalia.com/

      It’s many slow respect other browsers, on articles with many comments.

    • Microsoft Edge Team

      Changed Assigned To to “wptcomptri@microsoft.com”

    • Seems much faster in the 16288.1 Insider Fast release. Disqus comments from WMPoweruser.com used to load very slow or usually not at all in prior Edge versions.

      For example,
      https://mspoweruser.com/whatsapp-will-soon-let-delete-sent-messages/

    • Microsoft Edge Team

      Changed Assigned To to “wprpprtri@microsoft.com”

      Changed Assigned To from “wprpprtri@microsoft.com” to “Colin P.”

      Changed Status to “Confirmed”

    • I’m on the lastest stable build of Windows 10 and the issue is still present - the Disqus comment area regurarly takes a frustratingly long time to load.

    • Microsoft Edge Team

      Changed Assigned To from “Colin P.” to “Joe L.”

      Changed Status from “Confirmed”

      Changed Assigned To to “Venkat K.”

      Changed Assigned To from “Venkat K.” to “Todd S.”

      Changed Status to “Needs root cause”

      Changed Assigned To to “Scott L.”

      Changed Steps to Reproduce

      Changed Steps to Reproduce

      Changed Status from “Needs root cause” to “Confirmed”

      Changed Assigned To from “Scott L.” to “Joe L.”

      Changed Status from “Confirmed” to “Needs root cause”

      Changed Assigned To to “Bogdan B.”

      Changed Assigned To to “Venkat K.”

      Changed Assigned To to “Bogdan B.”

      Changed Assigned To from “Bogdan B.” to “Venkat K.”

      Changed Assigned To from “Venkat K.” to “Rossen A.”

    • Any chance that this will be patched in the next build?

    • Hey Márton - thanks for reaching out. This will be triaged against other work, once it is actively being worked on we’ll update the thread.

    • I see this as well. Edge is much slower loading the Disqus comment fields compared to Chrome. It’s another 3-4x slower still if a user has an adblocker extension.

    • Microsoft Edge Team

      Changed Assigned To from “Rossen A.” to “Joe L.”

      Changed Status from “Needs root cause” to “Confirmed”

      Changed Status from “Confirmed” to “Needs root cause”

      Changed Assigned To to “wptrentri”

      Changed Steps to Reproduce

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