Duplicate Issue #13779603 • See Issue #12304958


chandu r.
Sep 15, 2017
This issue is public.
See progress on Bug #12304958
Reported by 7 people

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Steps to reproduce



Comments and activity

  • Microsoft Edge Team

    Changed Assigned To to “Steven K.”

  • Hi Chandu,

    This is a duplicate issue.  I am duplicating this issue to the previous bug report.

    Can you tell me when this started happening?  Recent application install or Windows update?

    If this is the same issue, as it appears to be, we have a fix for it.  I posted the fix in the previous bug report.  Search for the following post by me.  It will be a ways down the page or next page.

    “Steven K. Sep 11 2017 Microsoft Edge Team
    @Kevin, glad we got it sorted out and thank you for posting back here.”

    Quick summary for you is that your application permissions for some TCP/IP parameters were changed.

    The outline is below.  You will find the on the previous bug report’s attachments list.

    • Save the zip attachment ‘’ to your Downloads directory.  This is most likely the default location.
    • Go to your Downloads fold and locate the zip file.
    • Right click the file and unzip it, E.g. Right click the file and select “Extract All…”  Install 7zip if needed.
      Open a PowerShell command prompt as administrator.  Win + S and then type powershell.  Find the command and right click to “Run as Administrator”
    • Run the following commands in the admin powershell.  One of the commands will ask for permission.  Select ‘A’ to allow all when prompted.
    • You need to first cd to the directory where the was extracted.  This should be in the regfix directory in Downloads.

    set-executionpolicy unrestricted

    • Select ‘A’ and hit enter to allow running scripts
    • Restart your computer
  • I decided to uploaded the fix here as well.  The other post has a lot to read through and a good portion is not relevant to the final fix.

    I will still duplicate this issue, however, I will wait a day or so, in case you have questions.


  • no result found.but thank u for suggesting

  • my wifi is no seen in my network settings .but i can find wifi in network connections when i trouble shoot my wifi its showing (your computer appears to be correctly configured ,but the device detected or resource(DNS server )is not responding).still i can browse through my chrome but i cannot browse in my edge browserits showing (error INET_E_RESOURCE_NOT_FOUND).can some reolve this problem.

  • my wifi is not seen in my network settings .but i can find wifi in network connections .when i trouble shoot my wifi its showing (your computer appears to be correctly configured ,but the device detected or resource(DNS server )is not responding).

  • Did you try the fix I posted?

  • This Fix is the only one that worked for me. Same isue as other people at this post and the other one. Edge, store and Cortana didnt conect but IE11 or firefox working right.

    Thanks a lot for ur work @Steven K.

    At the other post i had read that some people used malwarebytes, and i used it too… Could it be that that software erased any of the registry entries that caused that failure? Because I had windows 10 updated and working fine until I used malwarebytes to delete a malware that had on my PC and right there started to fail Edge

    Nice to meet U

  • Hi Jonatan,

    Nice to meet you as well.  :)

    That feedback is invaluable.  I really appreciate you posting back that information and that the fix (from one of our Edge developers, i.e. not my creation) corrected the issue for you.  It is very possible that what you mentioned about removing some malware could have been the cause.  I am not up to date on the latest discoveries on the root causes for this, however, I already forwarded your observation.

    Thanks again,

    Steve & the MS Edge Team

  • Microsoft Edge Team

    Changed Status to “Duplicate”

  • This bug has marked as duplicate. Please follow the parent issue to get new updates.

  • I forgot to mention that to run this script the execution policy needs to be changed in the admin powershell.  I think many users figured that out but wanted to state that here so that the entire fix for this issue is in one location.

    Run the following command to allow the attached unsigned powershell script to run:

    Set-ExecutionPolicy Unrestricted

    Select ‘Y’ when prompted.

  • For Steven K

    Hi Steven. New member here. Read through the content of both Issues 13779603 and 12304958.

    Inital OS was the 1703 Win 10 distribution. Followed the instructions for the regfix installation and continued to receive the “INET_E_RESOURCE_NOT_FOUND” error. Mirosoft was kind enough to update this laptop to the 1709 Fall Creators Update where the URL in question continued to receive the “Not Found” message. At this point, the regfix installation has not been applied to the 1709 update.

    I am trying to install the Macrium Reflect backup software on this laptop. Opening the Edge Browser to “” works fine; however, when trying to download the software at “” the “Not Found” message appears. Communicating with Macrium support staff resulted in them issuing me an alternate URL where the installation software was successfully downloaded. But, when trying to install the software, the validation portion fails because it receives the same “Not Found” message. An alternate URL “” (license key and activation code changed on purpose) was used in an attempt to circumvent the inital problem - - - all to no avail. “INET_E_RESOURCE_NOT_FOUND” is alive and well.

    I have copies of the regfix (verbose) install to the 1703 version. I have also made a netsh trace associated with the Edge browser where the “Not Found” message is received in the browser for the 1709 version. Please provide instructions on how I might forward these files to you via this forum.

    Thank you in advance.


  • I have the same issue. Edge, Internet Explorer and Microsoft games do not work. I have tried this fix to no avail. Strangely Chrome does?

  • I logged in only to thank you my pal.
    Damn easy method and the ONLY one that worked for me!

  • @Steven K.
    That’s the only fix that worked for me! Thanks man!

  • Dear Steven K. thank you for your effort to help me and countless others with this issue (and congrats and GL to those that seen it through). But I still have problem, trying ALL of the above methods.
    One that was pormising to work, especially as I didn’t have those command-lines included in my PS when typing “set-executionpolicy” — I expected it will go well for me, too. Alas… Here is what happened. Pay attention to text that comes, after I issue the commands toger with proper set-up of your RegEditFix folder/solution:

    PS C:\Users\Axie\Desktop\regfix> set-executionpolicy unrestricted

    Execution Policy Change
    The execution policy helps protect you from scripts that you do not trust. Changing the execution policy might expose
    you to the security risks described in the about_Execution_Policies help topic at
    https:/ Do you want to change the execution policy?
    [Y] Yes [A] Yes to All [N] No [L] No to All [S] Suspend [?] Help (default is “N”): a

    set-executionpolicy : Windows PowerShell updated your execution policy successfully, but the setting is overridden by a
    policy defined at a more specific scope. Due to the override, your shell will retain its current effective execution
    policy of RemoteSigned. Type “Get-ExecutionPolicy -List” to view your execution policy settings. For more information p
    lease see "Get-Help Set-ExecutionPolicy".
    At line:1 char:1

    • set-executionpolicy unrestricted
    •   + CategoryInfo          : PermissionDenied: (:) [Set-ExecutionPolicy], SecurityException
        + FullyQualifiedErrorId : ExecutionPolicyOverride,Microsoft.PowerShell.Commands.SetExecutionPolicyCommand

    PS C:\Users\Axie\Desktop\regfix> .\FixTcpipACL.ps1

    .\FixTcpipACL.ps1 : File C:\Users\Axie\Desktop\regfix\FixTcpipACL.ps1 cannot be loaded. The file C:\Users\Axie\Desktop
    regfix\FixTcpipACL.ps1 is not digitally signed. You cannot run this script on the current system. For more information
    about running scripts and setting execution policy, see about_Execution_Policies at https:/
    At line:1 char:2

    • .\FixTcpipACL.ps1
    •  + CategoryInfo          : SecurityError: (:) [], PSSecurityException
       + FullyQualifiedErrorId : UnauthorizedAccess

    PS C:\Users\Axie\Desktop\regfix>

    Those commands on return are in red. When I try first command-advise from first entry, and go “Get-ExecutionPolicy -List” I get this:

    PS C:\Users\Axie\Desktop\regfix> Get-ExecutionPolicy -List

        Scope ExecutionPolicy
        ----- ---------------

    MachinePolicy Undefined
    UserPolicy Undefined
    Process Undefined
    CurrentUser RemoteSigned
    LocalMachine Unrestricted

    PS C:\Users\Axie\Desktop\regfix>

    Hmm, "RemoteSigned". Is this the problem? But, if so, how to change it?

    If I fallow advise after second command, that is “.\FixTcpipACL.ps1” I can read to go to “https:/” which loads me this page:

    From there, I guess I should chaged that my “CurrentUser” gains “Unrestricted” policy. And I use command as described:

    Set-ExecutionPolicy Unrestricted -Scope CurrentUser


    From here, you just go back to square one, “cd” to “RegFix” folder, enter first and then second command and — EDGE, STORE, etc. all works!

    Thanks a lot Steven K. and all others from bringing me here. Hope this my little add on to info helps others that find similar situation like me, where permissions (or whatever they are) are little messed, and then you can go as good people form MS, EDGE Team and Steaven K. fixed it for us with elegant RegFix solution.

    Maybe short version of this help might be needed, will see if to add it.

    Pozdrav iz Srbije!

  • @Vuk and Steven K.
    I followed Steven steps, including the change of the execution policy, but no success. Then I did it a second time and followed Vuk’s advice to use the command

    Set-ExecutionPolicy Unrestricted -Scope CurrentUser

    … and this fixed the issue.

    Thanks a lot to both of you for posting this here!

  • You’re welcome Walter, glad it was of help to you!

  • @Steven K. and whoever else may be able to help!

    I am having this same problem on a new Lenovo T560 laptop. Edge does not work, only giving the “Hmmm…Can’t reach this page” and “Error Code: INET_E_RESOURCE_NOT_FOUND” under the details for any URL or IP Address tried. Other browsers work fine (IE, Chrome). The Microsoft Store only says “Check your connection” with “Code: 0x80072EFD” and “CV: Dok51jL3hUuvp + qM” very small at the bottom.

    Window 10 Pro 64-bit version 1709 (build 16299.334)
    BitLocker hard drive encryption
    Symantec Endpoint Protection version 14.0.3876.1100

    I have tried everything listed in this issue, as well as Issue #12304958, and other places on the web, including but not limited to: InPrivate browsing, about:flags settings, UAC settings, disabling IPv6, DNS Client service running, ran DISM and sfc commands as listed, cleared Edge cache, ran the regfix script as listed, and reset Edge. Nothing has helped. This is a laptop that was just built and has experienced this issue basically from the start. The laptop is a member of our corporate domain and this issue exists through both a wired and wireless connection to the domain network. It has never had MalwareBytes installed. I have gone so far as to remove Symantec Endpoint Protection and disable the Windows Firewall, no change.

    I also tried the Feedback Hub on that laptop and after the Feedback icon (the little person with the speech bubble below the house icon on the left) is clicked, the circling dots appear but never stop spinning. I let them go for over an hour this morning, but nothing else ever happened.

    The things I have NOT tried include the hard-coding of DNS servers (the corporate firewall won’t that anyway), a reset of Windows, and a “Fresh Start” of Windows (with BitLocker configured, I don’t think I would want to try either of those without unencrypting the hard drive first).

    I have a .txt file with the info from that laptop that was requested in previous posts and also a, but I don’t see how to attach them. Do I need to open this as a new issue in order to attach the files?

    Any help provided would be greatly appreciated!

  • Anything new in the last 3 weeks? I did post this also under issue 14982505 and was able to upload the files there.

  • Hi Kevin,

    Did you run the PowerShell script after removing Symantec EndPoint Protection?  Be sure to run this command before running the PowerShell script I posted.

    Set-ExecutionPolicy Bypass


  • I just read your comment under issue 14982505.  Given that the issue does not happen when using the open/public Wi-Fi, my previous suggestion is not the issue.  The issue appears to be related to the combination of the Windows Server configuration and the configuration of your machine.  This is not my area of expertise, however, I recommend reading about Windows Security Zones and perhaps on the Windows Defender Application Guard.

    Wish I could be more help.  Your other ticket is still active and you should received information there.


  • Steve,
    On the problem laptop, I went to the Control PanelPrograms and then Turn Windows features on or off, but Windows Defender Application Guard is greyed out. When hovering over it, a tip pops up and says 'Windows Defender Application Guard cannot be installed: Virtualization support is disabled in the firmware’.
    So it would appear, at least to me, that WDAG is not installed and therefore is not the causing the problem.

    Any other ideas?
    P.S. No activity on issue 14982505 since April 23rd, and that was just a note stating, Changed Assigned To to “Arvind M.”

  • “Bravo” Steven K. ,

    Your above solution, including (power shell script file), worked well for me today, it fixed at once two weeks of internet connection deny issues on Edge (Error INET_E_RESOURCE_NOT_FOUND), Windows Store (error 0x80072EE7) and Cortana of my Windows 10 version 1709.

    I hope that would be also fixed my repetitive WindowsUpdate failure (error 0x80070005 or error 0xc0000409) occurring during installation of Windows 10 version 1803 update.

    I thing these issues could be occurred after MalwareBytes removing some malwares on my computer.

    Many thanks

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