cannot change default PDF viewer

Issue #14213235


Thilo L.
Oct 13, 2017
This issue is public.
Found in
  • Microsoft Edge
Reported by 6 people

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Steps to reproduce

It seems not possible to disable inline viewing of PDF in Edge. Right?
PDF with special forms/form elements/javascript doesn’t open correctly.


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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “James M.”

      Changed Title from “Disable inline viewing of PDF” to “PDF doesn't open correctly”

    • Hello,

      Thank you for providing this information about the issue. Each visitor has control over their default PDF viewer; that is not something you can control for them, but you can change your own default program choice. Please note, at this portal we are best suited to test and correct broken features for future releases of MS Edge.

      Regarding your PDF with special elements not opening correctly, we are unable to reproduce this problem. Please update this case when you can provide us with a sample to test.
      Thank you so much for your assistance with this issue.

      Best Wishes,
      The MS Edge Team

    • I already changed the default PDF Viewer to Adobe Acrobat Reader, but Edge still opens the PDF itself.

    • Microsoft Edge Team

      Changed Status to “Not reproducible”

    • Hello,

      Thank you for providing this update. Unfortunately, that is a separate issue for which we have some reports; feel welcome to open a separate case with your details about not being able to change the default viewer.

      Please reactivate this case when you can provide us the PDF sample or explain how a PDF with special elements does not open correctly.

      Best Wishes,
      The MS Edge Team

    • Changed Status from “Not reproducible”

    • If I click on this link Edge pens the file inline, even if I have configued another PDF Viewer as deault. This is a defect!

      It should be possible to disable inline viewing. Otherwise Edge is not ready for production.

    • Microsoft Edge Team

      Changed Title from “PDF doesn't open correctly” to “cannot change default PDF viewer”

    • Thank you for the update. I have changed the title to be more accurate.

    • Microsoft Edge Team

      Changed Assigned To to “James M.”

      Changed Status

    • Hello,

      I checked the design and determined that PDF web links will always open in the browser regardless of the default app association. The default association only works for local files.

      Best Wishes,
      The MS Edge Team

    • Hi,

      Is there any change in this behavior or is it still the same?


    • No Change from Microsoft so far.
      With this behaviour, Edge isn’t ready for production.
      Companies (and not Microsoft!) must be able to define standard applicationfor PDF.

    • i have just been upgraded to 1809 at work and my default pdf viewer suddenly changed to Edge after a few days (from Acrobat). Every time I try to change it back either directly via the defautl apps page (by app or file type) or indrectly in Acrobat I am unable to change from Edge (the window just closes when I select Acrobat with no warnings). I have tried to change to anything else other than Edge with the same failure. As Edge does not actualy work at all I have no working default pdf viewer. I can a least right click a pdf and open in anything other than Edge but I want to change the default. Ideally I would remove and replace Edge but removal is not an option so I have no way to fix.

    • I believe the problem outlined here is that Microsoft Edge doesn’t provide any means of disabling the built-in PDF viewer, which as we know has many limitations. What users would like, is for Microsoft Edge to open PDF’s in their default system PDF viewer, or failing that, prompt to open/save the PDF, as if it were any other unknown file type.

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