Youtube and some other websites displaying gibberish

Not reproducible Issue #14245589


Antony B.
Oct 15, 2017
This issue is public.
Found in
  • Microsoft Edge
  • Chrome
  • Firefox
Found in build #
Reported by 1 person

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Steps to reproduce

Youtube and some other websites (but not all) are displaying gibberish on microsoft edge. Chrome and firefox are only displaying gibberish.
I checked a similar posting and although it seemed similar the discussion and remedies were far to hard for me to understand


Comments and activity

  • Hey Antony,

    could you attach a Screenshot of this Problem?

  • I have a similar problem. I can’t open a new tab in Chrome at all - I have to use the history to access anything. Here is what it looks like.

  • @Helen I also had the same Problem but in Edge and another Website.
    I attached an Image of this Problem ( DL3oXsOXUAEtdr5.jpg )

  • Hi Maximilian - looks very similar. Have you been able to get rid of it?

  • Hi Helen, I ran “sfc /scannow” in CMD (Admin) this repairs Windows.

  • Hello,

    Thank you for sharing your problem and solution. Please update this case if you have new information about this specific issue for us to investigate.

    Best Wishes,
    The MS Edge Team

  • Microsoft Edge Team

    Changed Assigned To to “James M.”

  • Hi James
    I’m sorry but this issue isn’t resolved. I don’t know what Maximilian S is referring to - i need a solution that a layperson can understand please. Many thanks

  • Hi Helen,

    here is a tutorial how to do my solution, please try it :)

    dont worry that the URL says that it its for vista, it works for all Windows Versions fine.


  • Microsoft Edge Team

    Changed Status to “Not reproducible”

  • Thanks Max!

  • Changed Status from “Not reproducible”

  • What does '"not reproducible" mean?
    Tried Max’s fix, but does not work. Instead of writing congratulatory emails why doesnt James M from the Microsoft Edge team actually do something to help fix this problem. I dont think its unreasonable to expect some assistance?
    If Microsoft arent going to help please let me know so they dont waste my and other people’s time.

  • 7 days and not peep from the team at Microsoft. Appallingly bad service. If you can’t be bothered helping James M at least have the guts to say so. Rather than take the cowards ways and not respond. I don’t expect a response now. James M and his buddies at what you would laughingly call a helpdesk are probably sitting around laughing at my predicament showing complete contempt for not only me but all microsoft users whom they obviously have no respect or regard for.

  • Microsoft Edge Team

    Changed Assigned To to “James M.”

  • Hello,

    Thank you for providing an update. Please note this is a portal for web developers to provide feedback on broken features of Edge. We do not have a set turnaround time and will do our best to help with other types of Edge issues.

    “Not reproducible” or “No repro” means we were unable to reproduce the reported problem when we ran our tests based on your steps.

    Since you are still having trouble, please visit this link and follow the steps described:

    Best Wishes,
    The MS Edge Team

  • Microsoft Edge Team

    Changed Status to “Not reproducible”

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