how to fix | render, pixel, bug, virus, corrupt

Issue #14416627 • Assigned to Steven K.

Details

Author
AP T.
Created
Oct 28, 2017
Privacy
This issue is public.
Found in
  • Microsoft Edge
Found in build #
40.15063
Reports
Reported by 1 person

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Steps to reproduce

Not What It Is Or When It Started

I have researched up and down, 
but could not seem to find a resolution to this issue.
So I'm finding myself forced to migrate back to chrome to submit such a request for help.

Keywords:

render
bug
pixel
corrupt
virus

Attachments

Comments and activity

  • Microsoft Edge Team

    Changed Assigned To to “Steven K.”

  • Hi,

    I have seen this issue before and I believe the issue was with the graphics driver.  I know, other browsers are working.  Let me double check on what the other issue was, if it was root caused.

    In the mean time, can you check if you are running the latest graphics drivers for your card and provide a dxdiag.exe report?

    https://support.microsoft.com/en-us/help/4028644/windows-open-and-run-dxdiagexe

    Appreciate the support,

    Steve

  • Also, as an fyi, I have only had one or two other users report this same or similar issue, I.e. it is not a known or open issue with Edge.

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