opening link of bing search result freezes edge

Not reproducible Issue #14419583


Peter H.
Oct 28, 2017
This issue is public.
Found in
  • Microsoft Edge
Found in build #
Reported by 2 people

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Steps to reproduce

If i click on a link of a bing result page like… edge hangs. Clicking on an empty space of the result list, a box appears wtih “ doesn’t react. Restore ?” The same is true for google results. However I can open links of other pages.
Edge 41.16299.15.0
EdgeHTML 16.16299
Windows Home 10.0.16299.19


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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “James M.”

    • Hello,

      Thank you for providing this information about the issue. After thorough testing, we are unable to reproduce this problem in Edge. Please try disabling all browser extensions and restarting Edge to see if this fixes the problem.

      Best Wishes,
      The MS Edge Team

    • Microsoft Edge Team

      Changed Status to “Not reproducible”

    • I’m having the exact same issue after a reset of windows 10.

      Microsoft Edge 41.16299.15.0
      Microsoft EdgeHTML 16.16299

      I can search, but clicking on any link in Bing search results makes Edge hang.

    • Additional details:

      Following tips from this article has resolved my issue:

      It appears to be some bug with the State Repository Services in the Windows 10 Fall Creators Update. I noticed high CPU usage via this service while doing anything in Edge.

    • Great support from the “Edge Team” here huh?

      Andrew B. thanks for the link, it solved my problem.

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