Microsoft Edge Unusable with 1709

Fixed Issue #14730999

Details

Author
Thomas N.
Created
Nov 18, 2017
Privacy
This issue is public.
Found in
  • Microsoft Edge
Reports
Reported by 1 person

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Steps to reproduce

– start: Promo Info – Why this bug is important?
We have identified that this bug was promoted based on telemetry data and affects following products failure b200bca7-377e-c0f4-f6c4-319204fbd7f4 impacts Product

                          PC in market        
                              ([#12 on curve](https://insights/Report?id=cee3bfdf-c677-4dff-9b69-6967c234d34d&isPublished=true#UniqueID=D0B190D9-C934-1FFA-AFA2-F8C985D9E1C6))                 [10.0.16299.98](http://watson/Failure?FailureSearchText=b200bca7-377e-c0f4-f6c4-319204fbd7f4&MaxRows=100&OSVersion=10.0.16299.98&DeviceFamily=Windows.Desktop)                    
    
                    * indicates that we have shown only top 5 reasons
  
  
  
          
      
          
        -- end: Promo Info --                Hello,

After the 1709 update, Microsoft Edge has become unusable. Microsoft Edge constantly freezes and/or crashed. I have attached my DxDiag results.

Attachments

1 attachment

Comments and activity

  • Microsoft Edge Team

    Changed Assigned To to “Steven K.”

  • Hi Thomas,

    Appreciate the submission.  The DxDiag log is helpful.  We will investigate this issue.

    I noticed a couple Windows update failures.  On the next successful update can you retry using Edge and let me know if there is any improvement?

    +++ WER9 +++:
    Fault bucket , type 0
    Event Name: WindowsUpdateFailure3
    Response: Not available
    Cab Id: 0

    Appreciate the submission,

    Steve

  • Microsoft Edge Team

    Changed Assigned To to “wprpprtri@microsoft.com”

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