White line when using Microsoft Edge in fullscreen mode with certain scaling options

Fixed Issue #14740505

Details

Author
T O.
Created
Nov 19, 2017
Privacy
This issue is public.
Found in
  • Microsoft Edge
Reports
Reported by 14 people

Sign in to watch or report this issue.

Steps to reproduce

When windows is set to 125%, 175% and 225% scaling, there’s a white bar on the right side of the screen when using Microsoft Edge. It becomes very noticeable when playing video in full screen mode. The problem is replicable with certainty and it goes away once the computer is set to the other scaling sizes.

Attachments

Comments and activity

  • Microsoft Edge Team

    Changed Assigned To to “James M.”

  • i have the same problem. :(

  • Hello,

    Thank you for providing this information about the issue. After thorough testing, we are unable to reproduce this problem in Edge with the information at hand. Please update this case when you can provide these details: the video or link to the video online, a screenshot of your Windows display settings, and run dxdiag (Windows key + r and type dxdiag, enter, then click Save all Information) and attach the txt file.

    Best Wishes,
    The MS Edge Team

  • Microsoft Edge Team

    Changed Status to “Fixed”

  • Seeing the same issue here on a Samsung Notebook 9 Pro 2017 NP-940X5N-X01US at 1080p. At 125% windows scaling in display settings, I get the 1 pixel white bar on Edge on the right side and it’s very noticeable when playing full screen video. When I tried 124% custom scaling, the 1 pixel bar on the right side goes away, but then other windows aren’t able to scale properly.

    I do not see the issue when using Chrome to watch videos in full screen.

  • Hello,

    Thank you for providing this information about the issue. We have confirmed the problem, and are considering a solution for a future build of Edge. We are presently tracking this issue as a duplicate of an existing internal bug report. We look forward to additional feedback you may have on how we can improve Microsoft Edge.

    Best Wishes,
    The MS Edge Team

  • When would you solve this issue? I have waited for a long time, but I didn’t see any improvement in recent months. I doubt that you’re not working on it recently. This white bar is so annoying that I can’t bear to use MS Edge any more. So I had to use Chrome again. What a pity.

  • I have also this problem. It started a while ago and it’s only apering in Microsoft Edge not in other browsern.

  • Just make your scalling a multiple of ten, looks the same but without the bar (ex:130% instead of 125%)

  • Marc M: Thank you! This removed the line on both PC’s I’ve had this issue on since applying the Fall Creators Update, it was really bugging me, especially having one of the PC’s connected to the TV for videos

    The issue was on the right edge in full-screen videos in IE, Edge, Chrome and Firefox, also in Firefox even when not full-screen (just maximized, line appeared on both sides)

  • I have the same problem. I had that white line when I played videos in Microsoft Edge full screen, so I changed to Google Chrome. With Chrome, I no longer have that problem.

  • I have this same issue when using Netflix with Microsoft Edge. I will have to use Chrome until this issue is resolved.

  • I also have this issue, my zoom is at 100%. Very frustrating, Edge is excellent for playing video.

  • I only use Edge for Netflix due to its 1080p over Chrome, but the white bar is so distracting I just watch it on 720p in Chrome.

    I thought maybe it was cuz I use an Ultrawide monitor, but nope, works on a 1080 screen as well.

  • Just as Marc M. said above scale your zoom to a multiple of 10 instead of 5. Simply right click desktop > display settings > custom scaling. This fixed my issue 100% thanks Mark for being more useful than Microsoft!

  • I have the same problem. At first I thought it was my screen problem. But then I realized it just in Microsoft edge… Hope it will resolve soon

  • Guys please look at Mark M.’s response, his advice fixed my full screen problems. Goodbye white-bar!

  • Same issue there. Using another scaling isn’t really a fix, just a workaround. Plenty of users use 125% scaling since hi-res screens are popular on laptops.

You need to sign in to your Microsoft account to add a comment.

Sign in