Steps to reproduce
When I go to: https://portal.azure.com
I get the message "The Azure portal doesn’t support your Browser". I get a similar message when I sign in to visual studio on-line.
I am running:
Microsoft Edge 41.16299.15.0
Microsoft EdgeHTML 16.16299
When I follow the link for supported browsers Edge is listed as supported.
It is sad that I have to run Chrome in order to use Microsoft web sites.
I have seen web sites and youtube videos that address the issue by running powershell scripts as administrator to uninstall and re-install Edge. Do you really want your customers to have to do that?
Comments and activity
- Microsoft Edge Team
Changed Assigned To to “Steven K.”
This would definitely be a bug and not what we want our customers to experience. I am not sure why you are getting that message. I will investigate would could be causing this issue.
Can you tell me the extended version of Windows 10 you are using? Win +S and type ‘winver’ and hit enter. Thank you for providing the Edge Versions.
Appreciate you reporting this,
Microsoft Windows Version 1709 (OS Build 16299.64).
I went to "https://www.whatismybrowser.com
The system reports “Edge on Windows 10”
Under “More info about your system:”
- 64-bit Edition
- Pretending to be Internet Explorer 9
(I just noticed that pretending part) How do I turn that off?
Can you please go to http://www.whatsmyua.info/ and copy the string there into this bug? Thanks!
According to useragent v2.1.9:
rawUa: Mozilla/5.0 (MSIE 9.0; Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299
device: Other 0.0.0
string: Windows 10 0.0.0
family: Windows 10
According to ua-parser-js v0.7.11:
ua: Mozilla/5.0 (MSIE 9.0; Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36 Edge/16.16299
version: NT 10.0
According to platform.js v1.3.3:
name: Microsoft Edge
os: Windows 10 64-bit
description: Microsoft Edge 16.16299 on Windows 10 64-bit
- Microsoft Edge Team
Changed Assigned To from “Steven K.” to “Tom B.”
Thanks! It’s strange that you have the MSIE 9 token in your UA… that’s likely why sites are thinking that your browser is old/unsupported. Let me get this bug over to one of our devs. He should be able to point you to a few potential fixes.
Would it be possible for you to dump a few of your registry keys for us to look at?
- From Start > Run, type regedit2. In the navigation bar at the top, enter Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent and press Enter
- Right click on the highlighted key and press “Export”
- Save the key to disk
- Repeat steps 2 and 3 for Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent
- Attach both registry keys to this bug
Please note that it’s possible that only one of the above keys will exist. Thanks!
There is no folder in regedit under HKCU for “User Agent” just a string value:
User Agent REG_SZ
Mozilla/4.0 (compatible; MSIE 8.0; Win32)
In case it matters… My computer started as Windows 8.0 and was upgraded as new versions came out. I think I am on the latest version of Windows 10.
First: The “Start > Run” terminology sounds like a description for someone running Windows 7. There is no start menu, there is no “run” listed anywhere in the windows 10 menus. If I press the button combo “widows r” I get a run command window… which is what you were probably looking for.
Second: From the Run" dialog, if I type the command "regedit2", I get the message "Windows cannot find 'regedit2’. Make sure you typed the name correctly, and then try again.
Having some windows experience I know that I can type “regedit” and get to the registry editor.