Microsoft Edge crash

Issue #14918999 • Assigned to Steven K.

Details

Author
Péter M.
Created
Dec 2, 2017
Privacy
This issue is public.
Found in
  • Microsoft Edge
Reports
Reported by 1 person

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Steps to reproduce

When i start Edge, it hangs for about a minute and then closes. While it hangs, i can browse the settings, but i can’t open new pages, and the opening page is blank (even the default blank page with the news fails to load).
As you can see in the attached screenshot, it seems it stuck at the beginning of when it would start reopening the previous tabs. I think it could be the case because of the “new tab” and the “tab preview” buttons are slided to the right just enough to fit a tab header on the left of them, but the tab header is absolutely invisible.
I’ve used to force close Edge from task manager before i need to restart my pc or when i need more ram (for example because i use android studio in 3 window, or when other ram hungry things are running), because i noticed if i do that, all window and page will be reopened the next time. but now, it can’t do that.
Deleting the app data of Edge is not a solution, as i had important pages opened, but i don’t exactly remember which and where. I would be glad if you could tell where Edge stores the pages which needs to be reopened.

windows 10 build: 15063.674

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Comments and activity

  • Microsoft Edge Team

    Changed Assigned To to “Steven K.”

  • Hi Péter,

    I will investigate and let you know what I find.  Also, are you still experiencing this issue?

    Appreciate the submission,

    Steve

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