PIN code entry via Virtual keyboad in Windows 10 'Fall Creators Update' in tablet mode

Fixed Issue #15018286

Details

Author
Alvaro R.
Created
Dec 8, 2017
Privacy
This issue is public.
Found in
  • Microsoft Edge
Fixed in build #
17.17082
Reports
Reported by 33 people

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Steps to reproduce

We have a CSP and MiniDriver for use with a proprietary SmartCard. When authenticating against this card it is not possible to enter a PIN code in the authentication dialog using the numerical keypad in the virtual keyboard when using tablet mode.

  • PC with Windows 10 ‘Fall Creators Update’ in tablet mode.
  • Connect a PCSC card reader.
  • Insert a smartcard into the card reader.
  • Open Edge and connect to a SLL web site requiring client authentication.
  • An authentication dialog opens requesting the PIN code for the inserted smartcard.
  • When using the virtual keyboad’s numerical pad (right-hand side), digits can not be entered into the PIN entry field.

Observations:

  • Numerical PIN entry works correctly in the previous ‘Creators Update’ version of Windows 10.
  • Characters from the alphabetic (left-hand side) section can be entered into the PIN field.
  • Digits from the numeric pad can be entered into Notepad and then copied and pasted into the PIN entry field.

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            
        

        This Bug was created from feedback triage by Prasanjeet Jena

    



Report Details



    
        Feedback Details

        Description

    

    
        Title

        With display language and Keyboard set to FRA, not able to login using PIN


    

    
        Description

        With display language and Keyboard set to FRA, the number keys are not recognized to enter PIN in the login screen.

Was able to login after changing the keyboard layout to Eng.

        Area Path

        UIF\Input and Language\Windows language

    

    
        [Feedback Hub](https://aka.ms/feedbackhuburi/?ContextId=920&feedbackId=31ae5c60-0f6f-431b-8942-40a99522c03a&form=1&src=1)

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        [Feedback VSO](../6830536/)

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        [Upvoted By](https://aka.ms/feedbackinternalupvoters?vsoId=6830536)

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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “James M.”

      Changed Assigned To to “wptsixtri@microsoft.com”

      Changed Assigned To to “Grisha L.”

      Changed Status to “Not reproducible”

    • Changed Status from “Not reproducible”

    • We are still able to easilly reproduce this problem. In order to show this issue we have created a video of the reported behaviour and uploaded it to YouTube. The link is:
      https://youtu.be/-OghN5V3H5s

      Regards,

      PS: tested on Windows 10 version 1709 (16299.125)

    • Microsoft Edge Team

      Changed Assigned To to “Steven K.”

      Changed Assigned To to “Grisha L.”

    • We also reproduce this problem using the command line :

      certutil -scinfo

      Prerequisites :

      • A smart card with a certificate and a private key
      • The smart card’s Minidriver or CSP
    • Microsoft Edge Team

      Changed Assigned To to “deptxtinputtri@microsoft.com”

      Changed Assigned To from “deptxtinputtri@microsoft.com” to “Eric B.”

      Changed Status to “Confirmed”

      Changed Status from “Confirmed” to “Fixed”

    • Hello,

      Thank you for providing this information about the issue. We are pleased to report this feature is fixed in Edge and will be available in an upcoming insider build.

      Best Wishes,
      The MS Edge Team

    • Microsoft Edge Team

      Changed Steps to Reproduce

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