Internet explorer 11 not starting

Won’t fix Issue #15252975


David P.
Dec 28, 2017
This issue is public.
Found in
  • Internet Explorer
Reported by 2 people

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Steps to reproduce

Since my computer processed the December updated internet explorer 11 will not open unless I am very lucky immediately after a restart.
I have tried all fixes I can find elsewhere. It will start it computer started in safe mode. My daughter is having similar problems with her laptop


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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “James M.”

    • Hello,

      Thank you for providing your feedback on IE11. We are not accepting feedback on Internet Explorer through this portal any longer (unless security related). We welcome any feedback you have on Microsoft Edge through this website.

      We do support IE 11 through our Microsoft Support service offering. To open a support incident please visit

      Best Wishes,
      The MS Edge Team

    • Microsoft Edge Team

      Changed Status to “Won’t fix”

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