redbox.com will not scroll correctly using the Surface Pro 3 touchpad

Site Outreach Issue #15343192

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Details

Author
Mike R.
Created
Jan 5, 2018
Privacy
This issue is public.
Found in
  • Microsoft Edge
Found in build #
16.16299
Reports
Reported by 1 person

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Steps to reproduce

www.redbox.com will not scroll correctly using the Surface Pro 3 touchpad. Trying to scroll using the normal gesture (two fingers swiped up) will cause the page to shift downward and then snap back to the top of the page. Scrolling is still sometimes possible using the up and down arrow keys.

Scrolling does work if I let the page load completely and then click on an empty area of the page first.

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    Comments and activity

    • Microsoft Edge Team

      Steven K. Jan 5, 2018 2018-01-05T23:40:47.35Z

      Changed Title from “Mr.” to “redbox.com will not scroll correctly using the Surface Pro 3 touchpad”

      James M. Jan 9, 2018 2018-01-09T00:58:33.44Z

      Changed Assigned To to “James M.”

      OSG V. Jan 9, 2018 2018-01-09T06:00:02.77Z

      Changed Assigned To to “wptcomptri@microsoft.com”

      OSG V. Jan 9, 2018 2018-01-09T23:00:15.053Z

      Changed Assigned To to “wptrentri”

      Christian F. Jan 11, 2018 2018-01-11T23:58:35.703Z

      Changed Assigned To from “wptrentri” to “Matt R.”

      Christian F. Jan 11, 2018 2018-01-11T23:58:35.703Z

      Changed Status to “Confirmed”

      Matt R. Feb 6, 2018 2018-02-06T17:50:22.873Z

      Changed Status from “Confirmed” to “Site Outreach”

    • James M. Feb 24, 2018 2018-02-24T05:17:33.823Z Microsoft Edge Team

      Hello,

      Thank you for providing this information about the issue. We will reach out to the website owners to facilitate a resolution.

      Best Wishes,
      The MS Edge Team

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