IE 11 Printing Garbage Characters for Custom Fonts which are installed in the System

Won’t fix Issue #15381784


Jan 9, 2018
This issue is public.
Found in
  • Internet Explorer
Found in build #
Reported by 2 people

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Steps to reproduce

Hi Team,

We have installed custom fonts in the system (Win 10). Our website is using the same fonts. When we are trying to Print it (through printer or PDF) with IE 11, we are getting Garbage Characters.

If we uninstall the Custom fonts and print the same, we are able to Print from the Website correctly.

But, we need the custom fonts installed as we need to work with that fonts only.

Please suggest the way to resolve this.


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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “James M.”

    • Hello,

      Thank you for providing your feedback on IE11. We are not accepting feedback on Internet Explorer through this portal any longer (unless security related).

      We suggest you use the Microsoft Edge browser, as we have made many improvements to these kinds of bugs. We welcome any feedback you have on Microsoft Edge through this website.

      Best Wishes,
      The MS Edge Team

    • Microsoft Edge Team

      Changed Status to “Won’t fix”

    • Don’t kid yourself about Edge being better. I landed here because my IE11 is printing gibberish for some text and I tested in Edge and it prints the document identically.

      I’ve tried from multiple W10 desktops to multiple printers/copiers with the same results. Windows 7 machines print it perfectly.

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