Edge doesn't populate clipboard propertly for HTML content

Not reproducible Issue #15418583

Details

Author
Brian R.
Created
Jan 11, 2018
Privacy
This issue is public.
Found in
  • Microsoft Edge
Found in build #
16.16299
Reports
Reported by 2 people

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Steps to reproduce

Edge is copying the raw text onto the clipboard in format “12:: CF_UNICODETEXT” and adding "49425: HTML Format", but not putting any content into that format. This results in an error when trying to paste into a Google email or other paste destinations that read that format. Basically makes the browser unusable for certain sites.

Steps to reproduce:

  1. Create gmail account
  2. Send email to the gmail account
  3. Create new email in gmail
  4. Copy text from old email to new one

Expected behavior - text copies
Results - text not copied, error thrown in debugger

Reason - open clipboard and look at content. HTML Format is empty.

Impact - significant number of websites for general use.

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    Comments and activity

    • Steps to reproduce:

      1. Create gmail account
      2. Send email to the gmail account
      3. Create new email in gmail
      4. Copy text from old email to new one

      Expected behavior - text copies
      Results - text not copied, error thrown in debugger

      Reason - open clipboard and look at content. HTML Format is empty.

      Impact - significant number of websites for general use.

    • Microsoft Edge Team

      Changed Assigned To to “James M.”

      Changed Steps to Reproduce

    • Hello,

      Thank you for providing this information about the issue. After thorough testing, we are unable to reproduce this problem in Edge. Please try disabling all browser extensions and restarting Edge to see if this fixes the problem.

      Best Wishes,
      The MS Edge Team

    • Microsoft Edge Team

      Changed Status to “Not reproducible”

    • Changed Status from “Not reproducible”

    • Solution: For some computers, setting UAC to its minimum level “never notify” (possibly only when set by GPO), breaks viewing PDF in edge AND rich text copy paste in GMail.

    • Microsoft Edge Team

      Changed Assigned To to “James M.”

    • Hello,

      Thank you for sharing your problem and solution. We look forward to future feedback you have on how we can improve Microsoft Edge.

      Best Wishes,
      The MS Edge Team

    • Microsoft Edge Team

      Changed Status to “Not reproducible”

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