Edge Not working on 17074 and 17083 Builds

Issue #15823428 • Assigned to Steven K.

Details

Author
ALTHAF S.
Created
Feb 6, 2018
Privacy
This issue is public.
Found in
  • Microsoft Edge
Reports
Reported by 1 person

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Steps to reproduce

after installing 17074 and 17083 edge browser is not working. when i open it gets closed after few mins without doing anything and it will not even open any sites

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Comments and activity

  • Microsoft Edge Team

    Changed Assigned To to “Steven K.”

  • Hi,

    Do you have any security software installed on your system?  I have seen issues where certain security or system software will modify Edge’s binary and then fail a security check when launched.

    You can also try to repair and/or reset Edge.  The procedure to do this is outlined below and I have attached screenshots.

    1. Open the system settings.  Win + I
    2. Click the “Apps” icon
    3. In the “Apps & features” section search for “edge”
    4. Single click on “Microsoft Edge”
    5. Select “Advanced options”
    6. Click the “Repair” button

    If the “Repair” option does not correct the issue repeat the procedures above except instead of “Repair” for the last step (#6), click the “Reset” button.

    Steve

  • nothing helps issue remains same.

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