Edge showing corrupted Image

Not reproducible Issue #16148049

Details

Created
Feb 28, 2018
Privacy
This issue is public.
Found in
  • Microsoft Edge
Reports
Reported by 1 person

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Steps to reproduce

currently experiencing the issue attached. issue is purely to the Edge Browser all other browsers are unaffected when pointed to the same sites.

Attachments

1 attachment

Comments and activity

  • Microsoft Edge Team

    Changed Assigned To to “Steven K.”

  • Hi,

    We have seen this before.  It has usually been related to software for your graphics card.  Let me find the previous issues to verify what the software package was.  It was not the driver but an additional optional package.

    Steve

  • Take a look at this bug report.  I appears to be the same issue you are having.

    https://developer.microsoft.com/en-us/microsoft-edge/platform/issues/12172909/

    The user stated that a driver update corrected the issue.  I am not sure if the user also removed the software I recommended removing as well.  I.e. not certain which option was the actual fix.

    Also, can you provide a dxdiag report?

    To run a DxDiag report follow the steps below:

     

    1.        
         Click on, "Start Button".
    1.        
         Click on, "Run".
    1.        
         In the pop-up window enter DxDiag and hit ok.
    1.        
         The DirectX Diagnostic Tool pop-up window should appear.
    1.        
         Click on, "Save all information".
    1.        
         Save As" window should be present.
    1.        
         Click on, “Save” (The file should be saved to your
      desktop as DxDiag.txt)
    1.        
         Exit the DirectX Diagnostic Tool.

     

    Then upload and attach the
    saved output file to this post.

  • Microsoft Edge Team

    Changed Status to “Not reproducible”

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