Edge Browser window resize doesn't render into expanded space

Confirmed Issue #16417692

Details

Author
Mike W.
Created
Mar 16, 2018
Privacy
This issue is public.
Found in
  • Microsoft Edge
Found in build #
11
Reports
Reported by 8 people

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Steps to reproduce

The issue is that I click and drag the right side of the MS Edge browser or the upper right corner or lower left corner and the new space that I expand into does not show MS Edge browser content. It appears as if the inner content is transparent. I can see the border of the window expand, but everything inside the expanded border (including the top window bar) is invisible. The area previously containing content continues to show content and it changes its layout as if it were expanding into the transparent region. I “know” that the content has moved because if I click the transparent spot where the window close “X” should be after the window resize, I can see the window close.

This is a repeat of Issue #14245708 marked as “not reproducible” which is bogus. I can make this happen any time you want to see it. Other users are also experiencing the issue and commenting under issue #14245708 so it shouldn’t be ignored. I am a developer so I understand that it can be difficult to reproduce an issue, so perhaps you need to investigate on machines where you see it happening. I would be happy to remote desktop to look into the issue. I can run test code to log more information. I am on the latest updates for Windows 10.

Attachments

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Comments and activity

  • I see that Paint 3D from Microsoft also has this issue with the same transparent interior behavior. This may be a shared library between the two applications or an OS level issue.

  • Same issue. See attachment.

    When window is resized to be larger than its initial size, the new area is not rendered and shows as transparent. This happens with a number of “native” MS Apps: Edge, Mail, Calendar, Windows Settings.

    Hardware: Lenovo Thinkpad T430 with Intel graphics
    OS: Windows 10 Pro, Version 1709, OS Build 16299.371

  • Microsoft Edge Team

    Changed Assigned To to “James M.”

    Changed Status to “Confirmed”

  • Hello,

    Thank you for providing this information about the issue. We are presently tracking this issue as a duplicate of an existing internal bug report. We look forward to additional feedback you may have on how we can improve Microsoft Edge.

    Best Wishes,
    The MS Edge Team

  • Same issue as described above. Seems to affect Edge and Mail only. Does not affect older Microsoft applications (Office 2007 or MS Money for example) or Google Chrome browser - so I am using Chrome for browsing now.

  • This has been a issue for years now. Please resolve asap. It makes Edge unusable, especially on high DPI displays.

  • I had this issues, then fixed it (don’t remember how) and it came back when I did the latest updated.

  • The last Windows 10 update to v. 1803 brought the same problem to my Lenovo IdeaPad 110-15isk with Intel HD Graphics 510 integrated display adapter (video cared) following the last hardware upgrade by Lenovo, incl. BIOS to v. 1TCN24WWV2.05; seems like a problem of Edge with the latest and stable graphic driver v. 21.20.16.4627 of 3/9/2017, so MS’s fault.

  • I meant “video card” above. The problem is bothersome when Edge is opened in the full screen window (mode) with the “double” square, as the 2nd icon from the right in the upper strip of the window, then switched to the adjustable window mode with the “single” square icon, which causes the window to dramatically shrink, and subsequently enlarged. A temporary solution is to display Edge only in the adjustable window mode in the max. window size. Only then reduce the window size. Before closing, expand the window size back to the max. and only then close the window in the adjustable window mode with the “single” square icon. To get the window open in a big size after switching from the full screen window (mode) with the “double” square my require to switch, close Edge, and open again several times, as after the switching and closing, Edge may open in the full screen mode again a few times despite Edge was closed in the adjustable window mode.

    It is definitely MS fault and has to do with showing the image of Edge’s content in the rectangle of its window by Windows 10 (multitask filling up appropriate areas of the full screen of the device/computer with the content of particular programs), i.e. filling up the Edge expanded window rectangle by Windows 10 on the front, visible layer with the content previously covered on a lower, only partially visible layer. In other words, expanding transparence of the front layer to match the bigger Edge window and to show that size of the full screen of Edge from beneath, as the rectangle of Edge window dictates. Quite a shameful rookie mistake in display layer management by Windows 10.

  • BAD NEWS: After the Windows’ power option turns off the screen, the content/image of the Edge screen window disappears leaving a blank window’s frame and Edge is frozen. Then, Edge has to be turned off using Task Manager. Power issues could be not Windows 10 related, but computer’s BIOS… recently upgraded. What a drag.

  • EASIER TEMP SOLUTION (not always working): Switch from the full screen window (mode) with the “double” square, as the 2nd icon from the right in the upper strip of the window, to the adjustable window mode with the “single” square icon, resize the window, right-click on the Edge icon, and select/open "New window", which should be the same size, but fully filled in with the Edge image.

  • IT IS WINDOWS 10’s PROBLEM: I started keeping Edge in a window almost the size of the screen and closing it only in Task Manager. Subsequently, other Windows 10’s windows, e.g. of Settings, increased to the same size. When RAM/memory use is significant, e.g. 80+ %, the content of Edge disappears when the screen gets turned off by the power management. All that indicates the Windows 10’s RAM/memory management problems signified by Edge, as a biggest app user. What a shame.

  • I’m getting this with Edge and the latest version of Skype

  • Hi Dave,
    A recent Windows 10 automatic small update fixed the problem, except the situation when a lot of RAM/memory is used in conjunction with not so good, but free GIMP 2, which often malfunctions especially with large files/images. Then that problem with Edge appears. Usually, closing GIMP 2 and Edge does fix the problem. Otherwise, restarting Windows 10 do. Your trigger might be Skype, as involving graphics as well. Simply, Windows 10 might have difficulty in handling 2 graphics demanding programs at the same time especially when the use of RAM/memory exceeds… 80-85 %. So, the RAM use needs to be monitored, e.g. by turning on the Task Manager.

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