Edge Browser window resize doesn't render into expanded space

Confirmed Issue #16417692

Details

Author
Mike W.
Created
Mar 16, 2018
Privacy
This issue is public.
Found in
  • Microsoft Edge
Found in build #
11
Reports
Reported by 24 people

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Steps to reproduce

Diagnostic data is available and has been analyzed automatically with the most relevant hints listed to detect the underlying issue. Please find the insights listed below.

The issue is that I click and drag the right side of the MS Edge browser or the upper right corner or lower left corner and the new space that I expand into does not show MS Edge browser content. It appears as if the inner content is transparent. I can see the border of the window expand, but everything inside the expanded border (including the top window bar) is invisible. The area previously containing content continues to show content and it changes its layout as if it were expanding into the transparent region. I “know” that the content has moved because if I click the transparent spot where the window close “X” should be after the window resize, I can see the window close.

This is a repeat of Issue #14245708 marked as “not reproducible” which is bogus. I can make this happen any time you want to see it. Other users are also experiencing the issue and commenting under issue #14245708 so it shouldn’t be ignored. I am a developer so I understand that it can be difficult to reproduce an issue, so perhaps you need to investigate on machines where you see it happening. I would be happy to remote desktop to look into the issue. I can run test code to log more information. I am on the latest updates for Windows 10.

Please see other feedbacks in userfeedback VSO for feedbacks that are tracked by this work item.

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                                                
        This Bug was created from feedback triage by topacha
    

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        Edge and edge based aps (../7066032/) with any questions or feedback you have.

[END AUTOBUG CONTENT]

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Comments and activity

  • I see that Paint 3D from Microsoft also has this issue with the same transparent interior behavior. This may be a shared library between the two applications or an OS level issue.

  • Same issue. See attachment.

    When window is resized to be larger than its initial size, the new area is not rendered and shows as transparent. This happens with a number of “native” MS Apps: Edge, Mail, Calendar, Windows Settings.

    Hardware: Lenovo Thinkpad T430 with Intel graphics
    OS: Windows 10 Pro, Version 1709, OS Build 16299.371

  • Microsoft Edge Team

    Changed Assigned To to “James M.”

    Changed Status to “Confirmed”

  • Hello,

    Thank you for providing this information about the issue. We are presently tracking this issue as a duplicate of an existing internal bug report. We look forward to additional feedback you may have on how we can improve Microsoft Edge.

    Best Wishes,
    The MS Edge Team

  • Same issue as described above. Seems to affect Edge and Mail only. Does not affect older Microsoft applications (Office 2007 or MS Money for example) or Google Chrome browser - so I am using Chrome for browsing now.

  • This has been a issue for years now. Please resolve asap. It makes Edge unusable, especially on high DPI displays.

  • I had this issues, then fixed it (don’t remember how) and it came back when I did the latest updated.

  • The last Windows 10 update to v. 1803 brought the same problem to my Lenovo IdeaPad 110-15isk with Intel HD Graphics 510 integrated display adapter (video cared) following the last hardware upgrade by Lenovo, incl. BIOS to v. 1TCN24WWV2.05; seems like a problem of Edge with the latest and stable graphic driver v. 21.20.16.4627 of 3/9/2017, so MS’s fault.

  • I meant “video card” above. The problem is bothersome when Edge is opened in the full screen window (mode) with the “double” square, as the 2nd icon from the right in the upper strip of the window, then switched to the adjustable window mode with the “single” square icon, which causes the window to dramatically shrink, and subsequently enlarged. A temporary solution is to display Edge only in the adjustable window mode in the max. window size. Only then reduce the window size. Before closing, expand the window size back to the max. and only then close the window in the adjustable window mode with the “single” square icon. To get the window open in a big size after switching from the full screen window (mode) with the “double” square my require to switch, close Edge, and open again several times, as after the switching and closing, Edge may open in the full screen mode again a few times despite Edge was closed in the adjustable window mode.

    It is definitely MS fault and has to do with showing the image of Edge’s content in the rectangle of its window by Windows 10 (multitask filling up appropriate areas of the full screen of the device/computer with the content of particular programs), i.e. filling up the Edge expanded window rectangle by Windows 10 on the front, visible layer with the content previously covered on a lower, only partially visible layer. In other words, expanding transparence of the front layer to match the bigger Edge window and to show that size of the full screen of Edge from beneath, as the rectangle of Edge window dictates. Quite a shameful rookie mistake in display layer management by Windows 10.

  • BAD NEWS: After the Windows’ power option turns off the screen, the content/image of the Edge screen window disappears leaving a blank window’s frame and Edge is frozen. Then, Edge has to be turned off using Task Manager. Power issues could be not Windows 10 related, but computer’s BIOS… recently upgraded. What a drag.

  • EASIER TEMP SOLUTION (not always working): Switch from the full screen window (mode) with the “double” square, as the 2nd icon from the right in the upper strip of the window, to the adjustable window mode with the “single” square icon, resize the window, right-click on the Edge icon, and select/open "New window", which should be the same size, but fully filled in with the Edge image.

  • IT IS WINDOWS 10’s PROBLEM: I started keeping Edge in a window almost the size of the screen and closing it only in Task Manager. Subsequently, other Windows 10’s windows, e.g. of Settings, increased to the same size. When RAM/memory use is significant, e.g. 80+ %, the content of Edge disappears when the screen gets turned off by the power management. All that indicates the Windows 10’s RAM/memory management problems signified by Edge, as a biggest app user. What a shame.

  • I’m getting this with Edge and the latest version of Skype

  • Hi Dave,
    A recent Windows 10 automatic small update fixed the problem, except the situation when a lot of RAM/memory is used in conjunction with not so good, but free GIMP 2, which often malfunctions especially with large files/images. Then that problem with Edge appears. Usually, closing GIMP 2 and Edge does fix the problem. Otherwise, restarting Windows 10 do. Your trigger might be Skype, as involving graphics as well. Simply, Windows 10 might have difficulty in handling 2 graphics demanding programs at the same time especially when the use of RAM/memory exceeds… 80-85 %. So, the RAM use needs to be monitored, e.g. by turning on the Task Manager.

  • My wife is having the same issue of the transparent screen when trying to expand Microsoft Edge. Fortunately… I use Google Chrome and POOF! No issues!!! Thanks Microsoft for proving me right!

    But… if there is a fix for Microsoft Edge… my wife will thank you!

  • Hi Michael P.,
    It is not Edge, but Windows 10 when run short of operational memory (RAM) at ~80-85 % use, which might be caused by not so good and memory hungry app, i.e. graphics intensive, as in my case GIMP-2.08. After upgrading to better GIMP-2.10 the problem almost disappeared except when I open many windows in GIMP.
    Try to prevent all unnecessary apps that load automatically at the start of the computer in ‘Task Manager’ > ‘Startup’ by switching their status to 'Disabled’. They will still load when needed by being invoked by clicking on their icons or by other apps.
    Also, do upgrade all apps to newest versions where available esp. graphic intensive, i.e. not like MS Office, but for manipulation of images and playing video or teleconferencing, e.g. for Skype.
    Good luck.

  • After 35 years of using Windows I have learned when to give up on Microsoft fixing anything. I am fully up-to-date with windows updates and have 32gb of available ram using a GTX1080 display with 5560 horizonal and 1920 vertical pixels of display resolution and still have an Edge browser that does not know how to resize a window. Yes moving it full screen and then closing it will get it back to full screen without a transparency issue the next time you open, but pop-up windows still have the same problem. And if you make it smaller and forget and close it you are right back where you started. Just use Chrome and remember the team you are talking to is clueless.

  • Hello William Z.,
    The 1st Windows marked “3.1” was released in 1992, so only up to 26 yrs ago and not 35. Edge is not the only app with this problem. If it were, you might be right. Thus, it is rather Windows 10 problem and, likely, only with some graphics cards/drivers or memory paging/managing swap file, etc. I am not defending MS and agree 100 % with your opinion, but just trying to be constructive in case someone needs Edge for whatever reason.

  • thanks Eugene. I started with the Altair 8800 in the early 70’s and moved to Kendall’s CP/M in the late 70’s and eventually evolved to DOS. Pretty sure I started using windows around 1985 when it was only a shell for MS-DOS. I know because I was writing a separate product then that used its own windows-like shell in DOS. Windows V2 was a few years later. Then V3 in the 90’s. So maybe it was closer to 33 years to be more exact. Point was only to illustrate I am not a Newbe, had a chance to stand on stage with Bill Gates once (no pies that day), and still know enough retired MS people that I should call one of them to see if they even give a flip. I only see the problem with EDGE/Explorer. But I have many different Windows computers without the issue. Only my high-end desktop with a ton of ram and the GTX1080. I am one of those old EE/CS geeks and can image many reasons for the issue. I have toyed with the idea of removing some RAM just to see if the problem went away. What other Windows Apps are experiencing the transparency expansion issue? Mostly just a challenge now to see if it ever gets addressed as Chrome gets the job done just fine. I am retired but still have to use Explorer to test if I am getting web pages I may write for an IOT hobby project compatible with the old Explorer. Now with an Edge face lift.

  • William,
    Dave C. reported Skype above ‎on Jul‎ ‎20‎, ‎2018. I had the same with Windows “Settings” window. All of that appeared for the 1st time after the last Windows upgrade coinciding with automatic BIOS upgrade by Lenovo related to the last big security issue.
    I think the total amount of RAM is secondary to the way how the screen image fillings are managed probably within the first 4 GB of RAM. Please, notice that the outline of enlarged Edge window gets bigger, and only it is not filled in properly. That seems to be the issue of cropping each app’s full image to the visible part fitting its window not processed by the app, but rather by Windows. More details above on June 3.
    It is possible that Windows 10 treats MS apps differently than foreign. Maybe they have a special mode, which is supposed to work faster, but still clueless how to make it work well. Who knows. They have the Windows monopoly and do not care too much.

  • Thanks,

    I can confirm settings and skype both share the windows issues. Sorry I was remiss in reading the entire thread. Given only MS products are suffering I suspect you are correct that an internal short-cut in windows, probably unavailable to others, is the root of their issue, just above the root of not really being that concerned. Or they share a common library of code that has the problem and it is just propagating through the Microsoft Family like a bad virus.

  • One famous quote from a former Microsoft Developer… “If it boots it ships. QA is the customers responsibility. Ours is to listen and then carefully pick issues that actually cost us money to try and repair.”

  • Well I just installed Visual Studio 2017 and now the problem is gone.

    No explanation but I won’t complain.

  • William,
    Are you saying that just going to https://visualstudio.microsoft.com/downloads/, clicking on the ‘Free download’ button under "Community", and installing the Visual Studio 2017 software did solve the problem? If yes, I am curious, if uninstalling VS’17 leaves its small part/library, which fixes the issue as well.

  • Yes that is exactly what I did and the problem went away. New/different DLL maybe? Might explain why MS developers can’t duplicate the issue. Suspect most of them have Visual Studio installed by default. Thought it might be back this morning but everything is still working fine now.

  • Changed Status from “Confirmed”

  • I have had visual studio installed this whole time and always with the most current version available. It didn’t solve the problem until possible this latest release. The dot net runtimes get updates with visual studio installs so it is likely this that could be the fix.

  • Visual Studio 2017 was installed when I had the problem. Issue went away for me after installing a new graphics driver from nvidia

  • Curious… I tried all the latest Video drivers from Nvidia and countless reboots with no change. The only change that worked was the VS 2017 install w/reboot. I guess it is at least one more thing to try for someone still suffering from the problem.

  • William,
    MS “developers” could not replicate an apple falling on Newton’s head nor could find a hay stock on the top of a needle, etc., as they are waiting for someone to shove the solution… "into them".
    Since the outline of the window is updated/expands and its image filling not, it looks like a problem originating not further than the graphics card/GPU, as GPU processes vectors and raster/fillers separately. Since my GPU was OK before the last driver upgrade, it must be something related to the driver. Since the driver processes some apps correctly, it must be Windows 10 GUI’s (https://en.wikipedia.org/wiki/Graphical_user_interface#/media/File:Linux_kernel_INPUT_OUPUT_evdev_gem_USB_framebuffer.svg) fault in the raster channel serving MS’s apps, e.g. no instruction to refresh by a screwed up variable, or just Windows’s handling memory for GUI (also, e.g. one variable).
    How difficult it would be to check and replicate GUI for… a normal developer?! I would start from buying a laptop, like mine (Lenovo IdeaPad 110-15isk) for… $240 (www.newegg.com/Product/Product.aspx?Item=9SIADUJ7A96829), removed 2 GB of RAM (I have only 4 GB), and… voilà, you can replicate everything. I do not think it would be a rocket science even for MS.

  • We need to establish, if it happens with add on GPU’s with their own memory or with integrated GPU’s sharing RAM with CPU. Mine is integrated Intel HD Graphics 510. Michael A. has Lenovo Thinkpad T430 with Intel graphics too. But you said you have nVidia. Is it integrated too?

  • I have both Intel HD 530 embedded but not used and nVidia GTX 1080. Both with all of the latest drivers. Trick for me now will be to try and “back up” and recreate the problem. Maybe this weekend if I have nothing else to do. I suspect if the Intel driver is loaded, even if not used, it could have still caused some issues.

  • Microsoft Edge Team

    Changed Assigned To to “Steven K.”

  • Hello all,

    Appreciate all the responses with workarounds and potential sources of this issue.  It sounds like there may be multiple reasons that cause this issue to appear.  I will update the internal ticket.

    Based on the last couple comments, I would like to know what amount of memory and what graphics card each system that still has the issue is using.

    Steve

  • William, nVidia GTX 1080 is a big add-on piece of hardware not using - I think - system’s RAM at all.
    Steven, I would also ask for all apps severely taxing GUI. In addition to GIMP-2.10, which eliminated problems with 2.08, I have nasty software for MagicJack, which often requires restarting, because does not popups when it should, gets deaf, or else.
    Just a moment ago, my Edge video of DW Euromaxx lost sound. Refreshing the page did not work. I had to close the Edge’s window and restart the DW page. Afterwards, after reloading Edge, my top site icons do not display proper images, but only generic, on the initial Edge page, but they will come back with… time.
    What a mess?! And you want to compete against Google… ha, ha, with what?!

  • Correct, the 1080 is a complete GPU on its own card. Your slow icons sound like icon cache problems. You can tweak that some… https://www.thewindowsclub.com/increase-icon-cache-size-in-windows

  • They are not system icons, but 8 big rectangles - almost squares.
    But coming back to the improvement by upgrading GIMP from 2.08 to 2.10, it just cut memory leakage. In case of your nVidia GTX we can conclude that it does not receive the instruction to resize, because, if it were, it would do as independent.
    So, what those processes have in common or, if nothing, is there a preceding commonality. They suggest the problem may take place in Windows 10 before GPU is engaged. So, where? The common place for both would be disturbance in receiving by Windows 10 instruction from the input device. In my case it would be added cheap iMicro MO-159U optical mouse using standard MS HID-compliant mouse driver. Hence, the MS mouse driver bad esp. when Windows is choking under memory leakage or else?
    I would start from there. Namely, where the instruction from the input device separates into vector resizing of the window outline/frame, which is working, and into resizing the raster, which is not working and likely does not even reach the graphics card, which updates the raster, but does not change its size to fill in the outline properly.
    So, William, what kind of a crappy mouse do you use?

  • I use a pretty expensive Logitech Trackball. Not really crappy. Have not done any logitech driver updates ever that I can remember. I always thought it had something to do with the SWP_NOREDRAW flag of a SetWindowPos call being overwritten someplace. That is what I would do to actually Try to write code that exhibited the strange behavior. Set that flag resizing the window, then just forget to do the UpdateWindow part. Or something like that. Maybe an untrapped error causes code to get skipped?

  • I was trying to be humorous, as people with nVidia GTX do not use $5 anything… maybe except cables. Anyway, we provided Steven K. and the rest of the MS Edge Team (see above) with something they could start from… maybe… if our above opinions on them were… too harsh.
    I do not think it is SWP_NOREDRAW, as the error pertains only to the size of the raster, and not its position or content, as its refreshing is not impaired. That should dramatically narrow the area of error location.

  • William,
    The problem can be recreated at least on my laptop with 4 GB of RAM used 88 % in the following way. Do install free GIMP. Do open Edge with at least 7 tabs, in each of which do some heavy browsing/editing back and forth many times, e.g. do open people’s review history in Amazon.com and do scroll down to see hundreds of reviews in each tab. The objective is to have as much memory used per each tab as possible, preferably hundreds of MB by each. You can check RAM use in Task Manager.
    Then open several big images (*.jpg) in GIMP. Do zoom in and out in each. Then try to resize those GIMP’s windows. At certain moment GIMP refuses a window to be resized. At the same time Edge shows the same our problem and other apps as well.
    Good luck and let know.

  • And then switching in Edge between full screen and smaller window then resizing in any tab chokes Edge. Its windows turn gray, it becomes suspended, and requires forcible closing in Task Manager. When restarted the problem persists below 80 % of RAM use, but not when window is not switched from the full size. Still crappy.

  • And I also cannot delete in Windows/File Explorer those *.jpg file used by GIPM. So, Windows 10 is failing throughout. Windows Explorer and file management - in general - has been historically week/plagued by deficiencies in MS Windows. Basically, it is data management. Maybe, memory management is at the root of all of those failures?

  • …or the mechanism of suspending the apps or an inability to reverse the suspension due to its poor/buggy programming?

  • I have 32GB of available RAM. It is going to be difficult for me to use that up to 80% just loading programs. I think there may be a tool someplace that just allocates a bunch of memory for no reason just for system testing. MS has never been good at memory management. But I remember studying the concepts in Computer Science classes and it can be challenging. Years ago the OS Malloc was failing pretty badly, not returning the correct amount of available ram. We found that if we tried to first allocate more than could ever be available, that it would accurately fail, saying no you can’t have that much as N is all that is available. Which was the accurate number. Then we would go ask for that much in Malloc and all was good. I have heard that much of Windows code is a bowl of spaghetti. So many pieces and teams. It has just been around too long to not be. It is all about keeping up now. Getting ahead stopped being an option years ago. I tend to use Adobe products for images but will load up GIMP and see what it does.

  • William,
    But maybe you can remove some RAM from the rig, right? Maybe, you can try on a smaller computer, if you had one?
    Now, I am not sure that it was GIMP, because as long as you open Edge in the full window mode, GIMP works fine. Once you reduce Edge’s window and stretch/shrink a few times, only then GIMP starts failing, but I can not even open next image, because Windows/File Explorer does not work as well. Once Edge is forcibly close, both Explorer and GIMP come back to life. I think, maybe GIMP only accelerates the problem.
    Ergo, Windows 10 is screwed up pretty well.
    Now, MS could definitely recreate the problem after spending $240, as advised above. But maybe, MS would be not interested, as unveiling their own mistakes might potentially challenge their… bonuses?! Maybe, they are not interested to provide good products at all?!

  • After a few hours I was able to delete files. Then I shrunk Edge from full size and back and it got stuck in the full size mode in shrunk window without seeing its right part. None of the other windows on the right were accessible. So, I assumed that all are covered by invisible right side of the Edge window. So, I clicked in the upper right corner of the screen, where the closing Edge window “x” was supposed to be and it closed Edge despite there was nothing visible, but just the desktop background. That explains why I could not delete files in Windows/File Explorer before. Though Explorer was visible, but it was covered by invisible part of full screen Edge only partially visible only in its shrunk window. MS incompetence is so ridiculously… funny. They managed to create… ghosts.

  • Here is a curiosity. All I did was Install GIMP, open and play with it some (loaded 15 large images at the same time) and the problem with windows going transparent on windows re-size beyond the size when last closed, returned. Rebooted. No change, still broken. Uninstalled GIMP. No change, still broken. Rebooted after the uninstall. Problem gone again! I’ll sleep on it and try this experiment again tomorrow. Maybe just install GIMP and not load an image to see if just installing brings back the problem or if loading images made a difference. Hoping for something repeatable.

  • I did the exact same GIMP install this morning. Loaded the same JPG files. No problem with Windows this time. The Error certainly showed up and went away yesterday, but I can’t seem to repeat it. Trying to remember what else I had open yesterday during the GIMP install. I loaded up a directory of several 100 JPG and used RAM to 22GB and it just started caching the remainder. Nothing I do now seems to re-create the issue. I’ll wait a few days with the system running and then try again to see if something happens over time that enables a GIMP install to trigger the problem again.

  • William,
    I think the problem requires using GIPM when Edge in quite loaded and Windows 10 is running for quite a while. I think, that might have been the difference between your yesterday’s and today’s attempts. Only after Edge occupies a lot of RAM, using GIMP to resize big drawings eventually freezes one GIMP’s window.
    Nevertheless, MS cannot claim anymore that that the issue cannot be recreated, because that is the way to do. So, we did the intellectual part of the issue (with resizing of window raster), and the MS grinds/swots could do the rest… if they are not too dumb.
    I have ability to program only in (Auto)LISP). In the early 1990s, Logitech had a mouse with more buttons and a driver overlay software to assign/program buttons for AutoCAD. Good God, that piece of shit was causing galactic problems resulting in constant freezing of the screen and hanging up of the computer. I think, this issue could originate in GUI as far as just after Windows 10 receives input from a pointing device.

  • Remember, in addition to GIMP’s, you need to resize also Edge window from full size to partial and to stretch partial one, go to GIPM, and than back to Edge several times.

  • Maybe it is the failed transparency feature of… the Vista, which somehow snuck into the Win 10’s GUI?

  • Microsoft Edge Team

    Changed Steps to Reproduce

  • Setting scaling back to 100% is what fixed the issue for me. Maybe this will provide MS a clue for troubleshooting, and others a tip for a temp workaround.

  • Hi Katya,
    We already new that it helps… sometimes… at the beginning, but not in heavily utilized systems, where the problem is persistent, leads to freezes, and ultimately requires restarting. I often need to work simultaneously with 2 windows next to each other, incl. GIMP, and temp. workarounds are useless for 2 reasons. First, does “temp” mean many months, years or - actually - next several generations of Windows for MS? Second, as this issue is older than March when it was reported here 5 mo ago, dismissed due to apparent MS’s inability to recreate, reopened when recreated by us - users, so do you now attempt to “swept it under the rug” to fake MS’s concern and attention, to pretend providing “temp workaround” when it is neither? Do you think, how stupid are we?

  • would love for this to be fixed. this completely ruins my workflow multiple times a day, forcing me to reboot.

    I don’t have gimp installed and I’m using a Microsoft surface pro 3 on 1709.

  • update:
    sometimes if you minimize and restore a window that is affected, it will display blank. I tried to fix this by killing random processes for fun.

    nothing that I killed from user-scope helped EXCEPT… killing “ApplicationFrameHost.exe” closed all UWP apps affected. when I reopened them, they displayed content, but they still have the issue of displaying nothing when expanding the window.

    will try killing processes that require admin rights next.

  • only killing dwm.exe had any results… pretty much the same as killingapplicationframehost.exe.

  • Hi Robert,
    It would be useful, if you described in detail how to recreate the problem on your computer at any time incl. all loaded/started/active apps. In other words, what you need to do to have the problem to appear incl. all present apps.

  • What I love about this conversation is seeing that MS is actually paying attention. Don’t count on my memory for anything, however I have been programming and (lately) tutoring since 1969 and am still a "newbie".

    The transparent expanded borders and the occasional blank Edge window have been happening on and off for probably over a year, for no apparent reason, that I can recall. - on my previous old HP 8G RAM machine, which croaked about a week ago, and on my new HP 12G beauty.

    Best Buy successfully transferred all of my data which did not include purchased or system software, so the new Windows and Edge are pristine and clean. Edge is still screwed up.

  • Based on the comments of William and Eugene above, I also installed Microsoft Visual Studio 2017 Community edition.

    I can confirm that installation of MS Visual Studio 2017 fixes the problem. This means I no longer experience the problem.

    Additional observations:

    1. This is Windows 10 Pro latest update, 1803 build 17134.228. Prior to installing MS Visual Studio 2017 the problem still persisted.
    2. The problem starts after the laptop has come back from power save.
    3. My company have several other laptops with similar configuration that never experienced the problem. The problem must be related to a specific library or similar that was installed on this laptop.
  • I have since discovered that this is happening with other built-in software such as the Windows Settings box and Sticky Notes, perhaps more. This is on my new 12G RAM HP machine bought a week ago at Best Buy. Sticky Notes remembers its new dimensions and reopens correctly; Edge does not.

  • Correction: now Edge does remember, usually, but sometimes reopens full screen and then looses my preferred dimensions, reverting to some kind of default.

  • @Eugene I’m really not sure what causes it. It may be after my computer goes inactive & kicks me out to the lock screen, but that also doesn’t seem consistent. usually happens at least once a day at work.

    could have something to do with multiple monitors as well. I’m using the new surface dock with two monitors.

  • @Michael, will the problem persist after you uninstall Microsoft Visual Studio? Could you check it?

  • My laptop has always been fine. This weekend I tried adding multiple monitors to the laptop and it started acting differently. It worked but when I extended a window size, instead of filling in with the new contents as I expanded like it usually does, it drew an empty window in the expanded space like it was not going to work, then when I released the mouse button it properly filled it in. My suspicion is that had I been able to stress it just a bit more for memory, that last fill-in after the mouse button release would not have worked. But personally I think we are all wasting our time on this. Microsoft does not care about this issue. It is not revenue related, affects only a small number of people, and often resolves itself in some cases. If they did, someone from MS would have posted a question that helped direct the search. Like if you swap out this DLL does it make a difference, etc. Anything to show they were actually in search of a solution. That is not happening. The VS update fixed it on my computer and I have not been able to reproduce it on my desktop. Might try again to break it on my laptop. The refresh as you change size vs. refresh after you change size issue got me curious again.

  • Or it is an issue of the badly written kernel and GUI and they have no clue how to fix it. I was not closing Edge for 3 days, the laptop’s screen went black around a security maintenance, which often disturbs opened apps, and I had to reboot, but it took several minutes of pressing on the red power button to implement. I also thing that we are wasting time, but at least we did our part.

  • I tried to break it again yesterday. I opened tons of windows, apps, resized, etc. It kept working. But then I went to an app that has a built-in editor that does not wrap text, and purposely pasted a Very long line. It broke the editor as I might have expected. But it also broke windows again. Now even without the editor the problem is back. I have not rebooted, trying to see if anything restores functionality but no luck. So I will try a reboot sometime today and see how bad this problem really can be. Now even Facebook is dragging an empty window. I think your “No Clue” is probably an accurate prediction.

  • When I was programming in AutoLISP, I was never leaving loose ends and always placing an error message with a unique number to be displayed when a limit was exceeded. That way I always new when the error occurred. I do not think that those morons program safely. The problem could be caused by an old data buffer left too small and they have no clue where it is. Well, c’est la vie.

  • Here is something new I think… https://youtu.be/nMnkYrgDwyk

    Edge is good on the left monitor but goes partially transparent when I drag it to the larger center monitor. Hopefully this will give the programmers NOT looking at this post another clue.

  • Actually it looks like it is the same issue where the resolution is changing, but this is NOT me dragging the window to a larger size, but it actually resizing itself and still failing.

  • @William, pasting a very long line in a primitive text editor was a brilliant idea, as it simply tested its data buffer.
    Visible app windows, which lie under a transparent part of not filled by raster front window, are not accessible, but invisible right corner buttons of front window, when in full size, located in part not filled by raster, are working and are closing faulty front window, so GUI is informed of new size, window frame moves (expands and contracts), but its filling in raster is not expanding, though it is contracting with contracting frame, which is another clue, as to the location of the error(s). I thing that freezing of any (bad) app window spreads on (confuses) GUI, Edge, etc.
    Recently, I have not noticed repetition of the problem even when RAM was used 90 % by Edge and GIMP, so I gather that they (MS) are actually working on the problem and corrected something through the automatic update… I hope.

  • In other words, only that part of GUI, which sends info to graphics card to expanded window raster, is not working and gets corrupted by frozen, not expanding anymore windows of variety of apps. It must be in the part of GUI, which joggles raster data, and data from one frozen window must stop calculation of raster in other windows by being null or constant or else, God knows how it is handled.

  • I found the solution in an article about something similar in the “Windows Secrets” newsletter:

    Five Time-Saving Windows 10 Productivity Tweaks 2018-09-11
    Top Story: Michael Lasky
    Turn Off Windows Visual Effects, Turn On CPU Speed

    1. Open File Explorer and from the left column, right-click This PC.
    2. From the drop-down menu, click Properties.
    3. Click Advanced system settings in the left column.
    4. Now click the Settings box under Performance.
    5. The Visual Effects tab reveals all the visual features Windows loads by default.

    Click “Adjust for best performance” & OK.

    I have had no problems since doing the above.

  • Van’s solution worked for me. Thank you!

  • SUGGESTION FOR VAN B’s ABOVE SOLUTION:
    Because fonts/text will look on the screen like crap, I would suggest the following continuation/modification of the Van B’s solution:

    1.         Click “Adjust for best performance” (as suggested).
      
    2.         Click "Custom".
      
    3.         Mark only "Smooth edges of screen fonts".
      
    4.       Click the "Apply" and "OK" buttons and exit.
  • Adding to the above, I also found that setting to best performance looked really bad. I was able to switch it back to best appearance, then just deselect “Show window contents while dragging” and everything looks good and works correctly. It appears the problem is just that one setting.

  • @Steve K, it looks like you have found the culprit, i.e. the screwed up function "Show window contents while dragging", consistent with all we had observed. I would advise to disable all visual effects, except "Smooth edges of screen fonts", for all whose computers choke or are slow, e.g. for slow processors or small amount of RAM.

  • After installing MS Visual Studio 2017 Community Edition the problem had disappeared for a while. However, yesterday Cumulative Update KB4457128 arrived and the problem was back. Windows no longer rendering into resized space.

    I uninstalled MS Visual Studio 2017. It did not change the problem.

    Then I disabled “Show window contents while dragging” as mentioned above. This fixed the problem immediately. No restart required.

  • Also, the function “Show thumbnails instead of icons” is very useful, so I would keep it on in addition to “Smooth edges of screen fonts” in the min. set of visual effects of just 2.

  • After the recent cumulative update the issue had spread to Windows Defender security center, causing it to be even slightly less usable than Edge as on my system it opens in a very narrow window and does not remember the adjusted window position/size between launches. Turning off “show window contents while dragging” fixes the issue, but it is oddish to keep toggling that to just be able to use a built-in thing.

  • This has now reached the point where Edge has become unusable. Luckily there is Firefox and Chrome.

    Some this reported bug manifests when you try to horizontally resize, sometime when you resize vertically and sometimes when resizing both at the same time, e.g. using the lower right corner of the Edge window.

    Other bugs in Edge:

    • Process doesn’t finish when windows is closed (not always but increasingly often). Then the only option is to kill the process using Task Manager.
    • Opening a link in a window results in that new window to be maximized. The new window also shows the resizing problem.
    • Observable speed is noticeable slower on Edge than Chrome or FF. Any claim to the contrary must use a site specifically designed to perform faster on Edge than on Chrome or FF.

    My strong recommendation for Microsoft: Just kill Edge. Simply acknowledge that Edge is just another miss like Internet Explorer. Just bundle links to Chrome and Firefox and make it easier for people to install those (even without having to use Edge first to download them).

  • @Manfred,
    You are mixing up 2 things, namely the bug described here and fixable by deselecting/turning off the “Show window contents while dragging” feature of the Visual Effects, as described above, and the (poor) quality of the Edge. The first one is related to poorly programmed GUI, and fixed by not using crappy GUI… partially.
    Microsoft has been forced into Edge by EU/US antimonopoly orders prohibiting them from pushing IE with Windows, because they abused their monopoly. Since many MS services are Web-based and they need a browser for them, so they came up with… Edge. It is still a piece of crap, but essential for them. In time and with complaints, like yours, they will fix it. Be patient or… else.
    Our priority here was to fix that stupid bug. Edge is especially bad when the computer is overtaxed, i.e. the RAM use reaches 90 %. Do try to add RAM. Do update other programs, esp. free ones. Decrease number of programs loaded automatically at the startup. Change your antivirus to Kaspersky, which taxes the least. Do avoid running with Edge other heavily taxing programs, like graphic ones, e.g. GIMP. Do check RAM use in the Task Mgr and replace big RAM users with better or simpler programs, e.g. paint.net instead of GIMP. Etc, etc.

  • LAST ENHANCEMENT:
    To make your laptop working faster, do go to Task Mgr > Process tab. Click on Memory tab to sort from bigger to smaller. If you see at the top a big memory user apps, which you do not use, go to Settings > Privacy > Background Apps and do turn them off there, e.g. Microsoft Photos, when you use a better app, e.g. paint.net.

  • I have this issue in all windows 10 computers that I am running: 2 at home and 1 at work.
    In addition to MS Edge browser, this issue also affects all windows store apps such as, MSN money, News, Weather, Accuweather etc.

    This issue is NOT present in Firefox, Chrome where I can resize those browser windows and they retain their windows position and dimension settings on open. MS Edge and MS Store Apps do not.

    This is easily reproducible in each and every case.

  • @Frank,
    But did you deselect/turn off the “Show window contents while dragging” feature of the Visual Effects, as described above?

  • This is not only an Edge problem. Many modern windows 10 applications suffer from this, such as Skype, Windows 10 settings, Calendar, Microsoft Store, etc …

  • @pontus,
    Yes, of course, as it is a Windows GUI (graphic user interface) problem and not Edge specific, but also deselecting/turning off the “Show window contents while dragging” feature of the Visual Effects fixes the problem on the Windows GUI level for the whole OS, i.e. all the apps. So, have you applied the fix, as described above?

  • turning off that feature is not a solution.

  • @Robert,
    It fixed the problem on my laptop, but if it did not on yours, the problem needs to be accurately described and - even better - recreated. E.g., are the objects visible in the expanded window not filled up by raster active, i.e. available for clicking on? We did such analysis above and got the "solution". I cannot recreate the problem anymore after applying the fix. You need to do it on your own. I do not think Microsoft has the analytical capacity to help alone. This is my last post in the matter. Good luck.

  • I too experience this problem whenever I launch an Office application on the same screen that I’m running Edge. I have 32gb of DDR4, i7 8700k, 500gb SSD so it is not a resourcing issue, I rarely use over 40% of anything …
    I’ve tried all the recommended workarounds, none resolve this for me, only fix is Alt-F4 and a reboot, which at only a few seconds isn’t that bad on my platform, but annoying nonetheless.

    Side note for William Z & Eugene T., I started with the first official release of MS Windows in November 1985 (v1.01), or more accurately a week or two later, when the very pricey EGA card it needed was delivered. I had been privy to private presentations of it during development a couple of years earlier, so yes, it is 35yo, and as we can all confirm, it still comes with ornery little ‘undocumented features’ we would do better without.

  • @Geoff,
    My notion that the problem was caused by a high RAM use was dismissed by the solution of deselecting/turning off the “Show window contents while dragging” function of the Visual Effects. I think, that function only triggers the problem, but does not cause it, nor is the only possible trigger. I think, Microsoft should have pretty good idea where it is… obviously in GUI. They might not be able to fix it fast, if at all. Maybe they lost the only person capable or they “reverse engineered” that part of GUI and need years to “figure out” something else.
    I had other problem… today. I could not install some apps from their *.exe files causing to hang up File Explorer in my $200 HP workstation with not activated Windows and thus without access to MS Store. A MS service man was digging in my computer and made Windows 10 to install notepad++ and paint.net, but when I asked how he did it, he abruptly disconnected. Then, I recalled difficulties with recovering Windows 10 there and remembered that the recovery file in the *.iso format on the hard drive was considered to be other drive. So, I check installation from a USB drive and it was working. Then, MS opened 5 installations of DVD Decrypter remembering that I previously clicked 5 times on its *.exe file to install. Something wrong with a buffer like with passing the instruction to fill in raster in expanded window. Quite fundamental.
    My point is that MS does things they do not want to tell us.
    The problem here is definitely of GUI, but the question is how far and how many other functions depend on it. Maybe displaying everything depends on a ginormous bug.

  • @Eugene
    Sorry to hear about your install grief, I’ve done more than a few rebuilds from ISOs, Restore Points and in a couple of cases by simply upgrading from the broken Win version to the next one.

    I’ve been hunting fixes for this Edge problem since it first started on my new platform earlier this year, and some of the upgrades to it have been partially motivated with those may resolve this glitch. They at least moved my boot time down to seconds from minutes.

    It is very likely a GUI buffer issue. Windows doesn’t seem to overwrite buffers as a default anymore, but this behaviour is in line with that long standing MS poor practice in previous Win versions.

    I keep hoping someone will find a workaround or MS will decide its annoying to enough people that they make a serious effort to fix it. In the meantime these types of issues promote more iMac and Linux box sales for serious website developers so it’s not a bad thing for the industry. The ones I work with simply create a Windows virtual machine for testing their sites on with Win Apps running in the background. For the ones who actually need to use MS Apps for interacting with their clients, they can do so knowing their down time for a reboot is even less than mine on a dedicated Win 10 Pro box. Win 10, all things considered, is clearly the best try MS has done yet on their quest to deliver a stronger and more stable OS.

  • @Geoff,
    Using a UBS drive resolved the installation issue and a small SSD inside will end it without a grief. Previously, I tried to outsmart an installation of an adware and I was too slow/not concentrated enough and lost for the 1st time to prevent the add module/nasty virus installation. Then, I damaged Win 10 1703, had to rebuild it from a restore point, and additionally upgrade to 1803. All was well worth the excitement and new knowledge.
    As far as the problem here, the workout provided by MS to deselect/turn off the “Show window contents while dragging” function of the Visual Effects is not a solution at all, but only an advice how to avoid 1 trigger. The intention of MS has been to have the function and now they advise to abandon it. That is a defeat of the intention and a proof of their inability I think they are not proud of and try to remedy, but programming GUI is difficult - a lot of geometry.
    Nevertheless, Edge does not have to be used, but IE 11 instead (see the “Open w/ IE” option after clicking on *** in Edge). I use Chrome on my desktop and have never seen the problem there. I consider to switch from Edge to Chrome in my laptop as well. You do not need to change the whole OS from Win 10 to another.
    I think, we sufficiently informed MS, they have clear understanding of the issue, can recreate it and find its source in the Win code. I consider my job done… well and in good faith… to help… morons demoralized by riding on their monopoly.

  • EDGE vs CHROME in the Extension dept:
    Edge on my laptop and Chrome on my desktop use only 2 same extensions: AdBlock and LastPass. The Task Mgr on both shows that in Edge both use 316.8 MB of memory (RAM) while in Chrome only 140.6 MB. My laptop with only 4 GB of RAM stopped being choked by Edge recently only after sticking a 16 GB flash card into laptop’s reader and installing there 16-GB ReadyBoost.
    QUESTIONS: What if a computer has bad RAM management due to, e.g. faulty RAM, memory controller, BIOS, or even newest features of CPU, and uses only 4 GB of RAM while indicating presence of more without displaying any errors? Could that explain why our problem, which takes place when Windows is running our of RAM, appears also on some computers with more RAM?

  • @Geoff,
    I think too that it is buffer overwriting/cleaning issue. I have just deleted the same 27 *.jpg files in my laptop and desktop. I went to the Recycle Bin in both, highlighted all 27, right-clicked, and selected Delete. In both computers 9 ghost files remained listed. They could not be deleted, but after closing the Bin and reopening all 9 ghosts were gone. You can recreate the “phenomenon” at any time. The File/Windows Explorer was always v. weak in Win. I think the buffer issue is major all over Win.

  • @Eugene
    Bad RAM will certainly manifest itself in a lot of ways. Stepping down the speed and making sure that the correct CAS latency is set in BIOS can help to resolve some of it, at a performance cost. That’s definitely not the source of why this is happening on my PC but may be compounding it on others.
    Replicating the problem is too easy so this is obviously a problem deeper within the MS stack than they’ve been able to untangle, which makes me think that any quick fix probably breaks other things down the line. We can hope it’s being addressed in some upcoming patches.

  • There are suggestions that the issue might be caused by "bad RAM". If the RAM was in fact "bad", then wouldn’t we reasonably expect other programs to suffer from the same problem? I don’t observe this with other software.

    There are also suggestions that the issue might be caused by insufficient RAM. I wonder if 32 GB RAM with only about 22 GB used is enough memory for Edge to run? Chrome and Firefox certainly don’t have a problem with that.

    There is also the suggestion that Microsoft had to come up with Edge because the European Union didn’t allow them to bundle IE with the operating system. Ahem, what? Why not just unbundle IE and then leave it to users to choose which internet browser they want? That’s what the EU wanted. They didn’t force Microsoft to develop yet another browser.

    And even if it was prudent to stop development on IE, then why develop an entire browser from scratch? Why not use the engine underneath Chrome or Firefox or Opera and then build something much better on top of it?

    In summary, I think Edge has turned into a disaster. Also looks as if even IE still has twice as many users as Edge at the time of writing.

    If Edge works for other people, great! As for me I have stopped using both Edge and IE. Instead I use Chrome and Firefox for both development work including automated tests as well as day-to-day web browsing on both my laptops and my other mobile devices. And those just work as expected.

  • Microsoft Edge Team

    Changed Steps to Reproduce

  • @Manfred,
    It seems that the future of OS’s lies in the browser centricity of UI (user interface), like in Chromium by Google, which obviously is (way) ahead. IE has been restricted, so there comes… Edge being developed the "Microsoft’s way". By “bad RAM” I meant the management, as written initially.
    @Geoff specified it as “MS stack", i.e. storing data temporarily in memory. The File Mgr processes it and the “ghost” files remaining after a deletion prove a poor stack programming… á la Microsoft. Similarly, storing of data pertains to screen window sizes, so changing the sizes is replacing the win size data with new ones in the stack where MS sucks… all over Windows. "[T]his is obviously a problem deeper within the MS stack” - Geoff said - of which "any quick fix probably breaks other things down the line". It is a hodgepodge of “iceberg” and "snowball effect".
    But MS is desperate to break the Chromium monopoly and to have a similar Windows OS, esp. for small devices, like MS Surface they are loosing a fortune on. Of course, they have to learn how to program the stack first. Then, the OS has to be efficient to cause a small consumption of electricity. I do not think they will manage the latter… ever.
    In the meantime, I have upgraded to Win 10 ver. 1809 seemingly a bit better, but “ghost” files do still appear in the File Mgr, so the MS stack still sucks, but maybe a little bit less, who knows. On my laptop, but not the desktop, the boot configuration data got corrupted/disappeared and the “bootrec /fixboot” did not work, but manually through the command prompt in the recovery mode I found the boot data on one of the partitions and copied it to the C: drive. What a nightmare. No more Win updates for me.

  • Van B.’s solution worked for me.

    Thank you

  • Microsoft Edge Team

    Changed Assigned To from “Steven K.” to “Zachariah L.”

    Changed Status to “Confirmed”

  • For anyone who ends on this page because they are seeing UWP apps not rendering properly when being resized beyond their initial size:

    Search for Van B. solution above in this page, but instead of selecting "Adjust for best performance", all you need to do is uncheck the box "Show window contents while dragging".
    THAT is the option that’s causing the issue. You can leave the rest of the boxes checked.

  • To uncheck the box “Show window contents while dragging” is the best solution, but it does not always work, as Edge is not only a cause of the problem, but also its recipient. Reportedly, Microsoft is to replace Edge with a Chromium-powered browser (www.techspot.com/news/77694-microsoft-reportedly-replacing-edge-chromium-powered-browser.html). Browsers are taxing OS’s a lot and MS simply cannot handle the task of programming them well enough on their own. Finally they got it. Quality programming has never been a strong suit of MS.

  • Just to add some pain to all of the above:

    I today bought a Microsoft Surface Studio 2, expecting everything to be perfect. Nuh uh.

    I’ve used Windows for thirty years, and the worst graphics problems were always down to third party graphics drivers, usually fixed within days of reporting the issue. I haven’t had a chance to update to Intel’s OEM driver yet, however within hours I get the above problem: that is, if I drag the right or bottom edges of Edge (uh oh!) to make the window larger, it sometimes leaves behind a “transparent” region showing through the desktop, or underlying windows (with a thin border). Once this happens, the original window size seems to be locked, and nothing will allow it to grow. Shrinking it makes Edge resize the web page’s content, and expanding it makes it resize the content too - but not show the resized content past the boundaries of the original window size.

    • Unticking “Show windows content while dragging” does not fix this;
    • My RAM is at 28% ( not a problem!);
    • Minimising then restoring the window worsens the problem; it is left totally grey, with no window contents at all (not even a title bar, although the Minimise, Maximise and Close black lines of the icons are rendered) - oh, and the grey doesn’t resize past the original window size (the rest is still transparent);
    • Hovering over the title bar where the tabs would be causes hover text to appear appropriate for the tabs that aren’t being displayed.

    Because this machine is so brand new, it still has the as-delivered (maybe Windows Updated) graphics drivers. Sorry, Microsoft: this is your software running on your hardware: you need to fix this.

  • Whoops! I meant nVidia - whose Driver Program is now a joke, requiring accounts and advertising and everything. Nope!

    Just to nail the Microsoft coffin closed even more - at this stage, every time I open Edge from scratch (no previous windows, and nothing in Task Manager), whatever the initial browser size is becomes the maximum size for that iteration. If I shrink to really small, then quit, the next time that is the maximum size.

    Until this is fixed I MUST use Chrome. This is beyond ridiculous…

  • The next Edge will be Chromium. See the preview on www.youtube.com/watch?v=b_poYa7insk.

  • …and now it’s not solely an Edge problem. Outlook windows, both the main window and e-mail windows, also exhibit this effect. I’ve rebooted and everything seems to be working now - but for how long?

  • Other Window applets/programs and the whole Windows 10 GUI may be/is likely browser based, i.e. dependent on the Edge’s engine, as it was being deduced above; ditching Edge is not an accident or a small defeat, but a complete disaster in Microsoft’s division or more.

  • Is the new Chromium based Edge some how supposed to fix this? The rendering error doesn’t seem to me like it should be intrinsic to the underlying html rendering engine, but is some problem with how Edge is using the GDI.

  • On my machine the problem is reproducible on all M$ UWP apps (Edge, Mail, Weather) after my machine is brought up from hibernation (not sleep). 100% reproducible, after waking, resizing UWP app causes the added surface not to render.

  • This is a current bug. It is entirely reproducible. Problem behaviour on my Edge is as described.

    It’s happening on the instance of Edge that I am using as I type.

    Clearly Microsoft don’t give two slim shits about one of their flagship

  • This is a current bug. It is entirely reproducible. Problem behaviour on my Edge is as described.

    It’s happening on the instance of Edge that I am using as I type.
    Clearly Microsoft don’t give two slim shits about one of their flagship products.

  • It’s not a bug in Edge but a bug in how UWP and the DWM work. FWIW I was able to fix this issue by upgrading my NVIDIA graphics drivers to the latest version.

    I’m curious if anyone is seeing this issue with AMD/Radeon or Intel-only graphics. I note that this happened to me on both only-NVIDIA and NVIDIA+Intel Optimus computers.

  • Hi All!

    For those who can reproduce this issue, can you provide me with your version of Microsoft Edge and your version of Windows 10? I tested this on version 1903 and I was unable to reproduce the error. The steps I took for an attempted reproduction was waking the computer for hibernation and maximizing Edge.

    How to find your version of Microsoft Edge: https://support.microsoft.com/en-us/help/4027011/microsoft-edge-find-out-which-version-you-have

    How to find your version of Windows 10: https://support.microsoft.com/en-us/help/13443/windows-which-version-am-i-running

    Thanks,

    Zach

  • Microsoft Edge 42.17134.1.0
    Windows 10 Pro
    Version 1803
    OS Build 17134.706

  • Edge 44.17763.1.0
    Windows 10 Home
    v 1809
    OS build 17763.437

  • Same issue happening for me…

    Microsoft Edge 44.17763.1.0
    Windows 10 Pro v1809
    Build 17763.475

  • I retract my previous comment about how updating my NVIDIA drivers to the latest version seemed to fix the issue because the issue started happening again today. Last night I plugged my laptop into an AV receiver using a HDMI port and then back into my laptop’s Thunderbolt docking station - I suspect doing this did something to Windows’ DWM or graphics stack that caused this issue.

    I’m running Windows 10 Pro 1809 (17763.437) with NVIDIA drivers 419.35 and Intel HD Graphics drivers 23.20.16.4973.

  • As stated before, this is not only a problem in Edge. It happens to all programs using that new fancy UI toolkit, even the calculator in win10 has the same problem. mspaint does not have this problem.

    The workaround is to maximize the misbehaving program and then closing it. When it opens again it starts maximized and has managed to allocate the resources needed to draw on the whole screen. For some reason, when the bug is triggered, that allocation fails when the window is resized but works when the window is opened.

    Reproducing it is hard, I usually get it after not restarting for a week or so. And once it’s there it stays bad until the next restart.

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