Edge does not show a downloaded PDF

Won’t fix Issue #16443638

Details

Author
Chris W.
Created
Mar 18, 2018
Privacy
This issue is public.
Found in
  • Microsoft Edge
Found in build #
16.16299
Reports
Reported by 1 person

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Steps to reproduce

When in edge and I click on a link with a PDF it looks like it downloads the PDF into the viewer but does not display it. If I save it and then open it with Adobe it sjhows up fine.
This does not happen all the time, some pdf’s show up fine.
I never have this issue in Explorer 11 just Edge

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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “James M.”

    • Hello,

      Thank you for providing this information about the issue. After thorough testing, we are unable to reproduce this problem in Edge. Please update this case when you can provide a link to a sample PDF which has this problem.

      Best Wishes,
      The MS Edge Team

    • Hello,

      Thank you for providing so many updates. This does not appear to be exclusively an Edge issue, despite that it is only happening in Edge. Please follow the CSS escalation process to engage MS support (GES, General Escalation Service) and file a servicing request.

      Support URL: https://support.microsoft.com/en-us/gp/contactus81

      Best Wishes,
      The MS Edge Team

    • Microsoft Edge Team

      Changed Status to “Won’t fix”

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